simply mac reviews

2.4

26% would recommend to a friend

(319 total reviews)

Steve Bain

36% approve of CEO

19% positive business outlook

simply mac has an employee rating of 2.4 out of 5 stars, based on 319 company reviews on Glassdoor which indicates that most employees have an average working experience there. The simply mac employee rating is 32% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

319 reviews
3.0
Oct 23, 2014

Interesting experience.

Recommend
CEO approval
Business Outlook

Pros

I feel very knowledgable about the products from working here.

Cons

I was hired on and told I would make 8hr and commission, I was lied too. The management is awful, the employees gossip about each other, and the training doesn't cover how too deal with angry customers..and working at a store that, not only sells computers, but fixes people's phones, you get a lot of angry customers.

4.0
May 12, 2014

If you love Apple Products...

Recommend
CEO approval
Business Outlook

Pros

Learned a lot about the knowledge of Apple Products. Great information and customers are always awesome to work with.

Cons

Low paying job for all of the knowledge and skills that you have to acquire. Long hours.

1.0
May 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount on non Apple products is amazing and your selling a quality product.

Cons

While the product Simply Mac sells is fantastic, the company isn't. The store manager does not understand how to create schedules a month or two in advance. Instead does them week to week. Gets extremely upset requesting time off or a day off citing "the schedules are not created for the employees but rather for the customers". The work environment is no better. Both the district manager and store manager do not focus on building up the team but rather cut throat sales. Bonuses are based off commission and going off the sales quote for a customer usually results in a five minute lecture from the store manager, regardless how long you've spent assisting the customer or if they changed their mind from the original quote. Many times the store manager has refunded sales and issued them in his own name. The other issue with Simply Mac in Cheyenne is that it is utterly dead 80% of the time. Without doing research the company decided to put the store in the dead side of the mall. This is great to get paid to do nothing for an eight hour shift but management does get on its employees for not selling. A little hard to do when there's an empty store.

Viewing 316 - 318 of 319 Reviews

Glassdoor has 323 simply mac reviews submitted anonymously by simply mac employees. Read employee reviews and ratings on Glassdoor to decide if simply mac is right for you.