9y
Thanks for your review! You might be surprised to know we encourage all employees - from new recruits to tenured folks - to leave honest, transparent reviews on Glassdoor about what it's really like to work at Softchoice. We strive to do what's best for our employees, and it's through honest (and sometimes raw) feedback that we see how far we're moving that needle.
I want to address two specific observations you make - room-sharing, and management expectations.
People travel from all over North America to our Toronto HQ to attend our Sales Academy, and Softchoice events too. For over 25 years, Softchoice has enjoyed a culture of room-sharing. We encourage employees to reach out to their roommates, introduce themselves, and start a new relationship prior to coming to Toronto. While this is covered during the recruiting and onboarding process, it sounds like we need to do a bit more work to make folks aware of this - so thank you for that suggestion.
As you also point out, we have high expectations as it relates to the performance of our sales academy graduates. Softchoice is pursuing an aggressive growth strategy, and highly trained sales reps are key to our success! We hold new sales reps to a set of KPIs mirroring reps that have been in role for some time. We also know that sales trainees that meet and exceed their targets in the program are wildly successful post-graduation. And by the way, we provide all students the opportunity to re-write their final evaluation if they are not successful the first time round.