Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"the People are friendly, and always willing to help." ((in 20 reviews)); "They offer great benefits and are family oriented." ((in 7 reviews)); "Great people coworkers and managers were great" ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 15 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "The compensation is laughable for a college grad.... for all the crazy training they make you do & for how sloooowwww (sometimes) or "i'm going insane we are so busy" stressful times" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (180 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

180 reviews

4.0

Nov 19, 2017

Eft Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable hours, company events to baseball and christmas

Cons

Hourly Pay, Certain work environment with co-workers are not well, some discriminate

4.0

Oct 18, 2017

Truly Caring Company

Customer service representative i

Recommend

CEO approval

Business Outlook

Pros

Work environment, variety of pace, good benefits

Cons

Pay isn't great, not a lot of task diversity

2.0

Oct 5, 2017

The company has very low employee morale in operational departments.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good image in the community, 401k, free employee checking, dental, optional vision, vacation. paid holidays, HSA account, good branch coverage.

Cons

Poor management, high turn-over in operational departments, does not value employee relations, different rules for employees (no consistent, fair practices), don't advance employees within the company, no opportunity for growth, very poor medical insurance.

Viewing 73 - 75 of 180 Reviews

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Jobs at 1st Source

Teller (Client Services Representative), Nappanee Banking Center, Nappanee, IN

Teller (Client Services Representative), Ireland Road Banking Center, South Bend, IN

Teller (Client Services Representative), Fort Wayne Downtown Banking Center, Fort Wayne, IN

Client Services Associate I (Personal Banker I), Kouts Banking Center, Kouts, IN

Teller (Client Services Representative), Rochester Banking Center, Rochester, IN

1st Source

1st Source reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Eft Representative

Truly Caring Company

The company has very low employee morale in operational departments.

Top companies for "Compensation and Benefits" near you

Jobs at 1st Source