Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"the People are friendly, and always willing to help." ((in 20 reviews)); "They offer great benefits and are family oriented." ((in 7 reviews)); "Great people coworkers and managers were great" ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 15 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "The compensation is laughable for a college grad.... for all the crazy training they make you do & for how sloooowwww (sometimes) or "i'm going insane we are so busy" stressful times" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

Skip to content Skip to footer

Notifications

1st Source

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

180 reviews

4.0

Oct 10, 2020

Like other call centers

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Great pto, set schedule at least on 1 project, different projects to choose from or move to, opportunity for advancement, some attainable bonuses and overtime, flexibility with time off performance improvement

Cons

Low-mid base pay, like other employers, lots of change but poor communication, software issues that impact productivity (& you are expected to make up for the lost stats with almost almost super human strength)

4.0

Sep 28, 2020

Great people

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great management team in Fort Wayne

Cons

Could make more at competing banks

1.0

Sep 17, 2020

0

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Need some good poeple in management

Cons

The Worst experience ever had before

Viewing 109 - 111 of 180 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at 1st Source

Teller (Client Services Representative), Nappanee Banking Center, Nappanee, IN

Hiring Event for Tellers & Personal Bankers, St. Joseph County, IN: Mon, July 20th, 9am-4pm

South Bend, IN

View job

Teller (Client Services Representative), Ireland Road Banking Center, South Bend, IN

Teller (Client Services Representative), Fort Wayne Downtown Banking Center, Fort Wayne, IN

Teller (Client Services Representative), Bluffton Banking Center, Bluffton, IN