Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"the People are friendly, and always willing to help." ((in 20 reviews)); "They offer great benefits and are family oriented." ((in 7 reviews)); "Great people coworkers and managers were great" ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 15 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "The compensation is laughable for a college grad.... for all the crazy training they make you do & for how sloooowwww (sometimes) or "i'm going insane we are so busy" stressful times" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (180 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

180 reviews

2.0

Mar 11, 2020

Poor pay

Manager

Recommend

CEO approval

Business Outlook

Pros

Good to customers and businesses

Cons

Not good to employees For the most part

5.0

Feb 26, 2020

Great Place. Greater People. Best Experience.

Intern marketing

Recommend

CEO approval

Business Outlook

Pros

-Sculpt internship to your likings (I wanted to explore every aspect of marketing and worked in every sector) -Collaborative Team environment - EVERYONE is more than willing to help. - Your opinion is valued (I met/got lunch with people from my team up to the exec level who wanted to here about my experience/what I want to see. - They put on nice networking events for all summer intern.

Cons

- If dressing up bothers you, business professional is the dress code

4.0

Feb 16, 2020

A Pretty Good Place to Work

It support technician

Recommend

CEO approval

Business Outlook

Pros

the People are friendly, and always willing to help. I’ve never once felt mistreated, or under appreciated. I can always talk to my superiors about concerns I have and issues I find. My understanding is that the whole company is pretty much the same.

Cons

There at times is some dis-functionality, in the department, but I’ve never known an IT Department with out that

Viewing 115 - 117 of 180 Reviews

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1st Source

1st Source reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor pay

Great Place. Greater People. Best Experience.

A Pretty Good Place to Work

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Jobs at 1st Source