Question 1

Does 1st Source pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

Question 2

How satisfied are employees working at 1st Source?

Accepted Answer

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

Question 3

What are the top reviewed jobs at 1st Source?

Accepted Answer

Customer Service Representative (CSR) (15), Customer Service Representative (14), Administrative Assistant (6), Manager (5), Bank Teller (4), Client Service Representative (3), Product Specialist (3), Analyst (2), Banking Center Manager (2), CSA - Customer Service Associate (2), CSR Supervisor (2), Credit Analyst (2), Customer Service Associate (CSA) (2), Customer Service Representative (CSR) II (2), Customer Service Representative I (2)

Question 4

What are the pros of working at 1st Source according to real employee reviews?

Accepted Answer

"the People are friendly, and always willing to help." ((in 20 reviews)); "They offer great benefits and are family oriented." ((in 7 reviews)); "Great people coworkers and managers were great" ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

Question 5

What are the cons of working at 1st Source according to real employee reviews?

Accepted Answer

"Low pay" ((in 15 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "The compensation is laughable for a college grad.... for all the crazy training they make you do & for how sloooowwww (sometimes) or "i'm going insane we are so busy" stressful times" ((in 4 reviews))

Question 6

What are employees saying about 1st Source layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

Question 7

What are the top reviewed 1st Source locations?

Accepted Answer

South Bend, Fort Wayne, Valparaiso, Hebron, Elkhart, Chesterton, Portage, Mishawaka, Colorado Springs, Buffalo, Niles, Middlebury, Lafayette, Mill Creek, Westville, Macy, Bremen, New Carlisle, Warsaw, Irvine

1st Source

1st Source reviews

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Reviews by job title

Friendly atmosphere, enjoyed my time, just didn’t pay the bills

CSA

I loved working here.

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