Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "They offer great benefits and are family oriented." ((in 9 reviews)); "Work/Life balance is good." ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 16 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "You will never get a raise." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

180 reviews

3.0

Jul 4, 2014

Descent place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work with some good people; friendly and easy working environment; flexibility with work and life balance though depending the manager; big on community service

Cons

poor benefit, low pay, lack of standard and consistency in giving out "Titles" (officer / AVP / VP) for people working at the customer front vs. backroom support

3.0

May 27, 2014

... not what I expected

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Pros: You have the option to opt in for a matched 401k, but you will only ever see the money if you work there a certain amount of time - I believe 5 years? They are a small but growing company and do a great job of making you feeling excited to work for the company & like the company cares about you.

Cons

Cons: Uninteresting, ridiculous amount of cattiness at work, almost impossible to achieve their incredibly high account opening referrals each month, practically zero compensation for a referral becoming an account - there are about .... 3? impossible to refer accounts that pay maybe 5$ if you manage to get someone to open one. The compensation is laughable for a college grad.... for all the crazy training they make you do & for how sloooowwww (sometimes) or "i'm going insane we are so busy" stressful times - you should practically just get a job at mcdonalds instead. Please don't ever think being a bank teller/personal banker/CSR... whatever fancy word they want to call it - is remotely glamorous, fun, or professional.

3.0

Nov 15, 2013

Overall good experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great manager, great atmosphere, Easy work, Good hours, Nice location

Cons

No real advancement opportunities, Pay to Park, No bonuses

Viewing 172 - 174 of 180 Reviews

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Jobs at 1st Source

Hiring Event for Tellers & Personal Bankers, St. Joseph County, IN: Mon, July 20th, 9am-4pm

South Bend, IN

View job

Teller (Client Services Representative), Nappanee Banking Center, Nappanee, IN

Teller (Client Services Representative), Fort Wayne Downtown Banking Center, Fort Wayne, IN

Administrative Assistant I, Trust, South Bend, IN

Teller (Client Services Representative), Middlebury Banking Center, Middlebury, IN

1st Source

1st Source reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Descent place to work

... not what I expected

Overall good experience

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Jobs at 1st Source