Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "They offer great benefits and are family oriented." ((in 9 reviews)); "Work/Life balance is good." ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 16 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "You will never get a raise." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

180 reviews

5.0

Jun 28, 2012

Love it so far

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are all very friendly and in a genuine kinda way. Its somewhere that i am achieving my goals and feel like im gaining knowledge daily. I have opportunities for advancement here which I didn't previously have. They are genuinely concerned about their customers needs as opposed to just hitting sales quotas. Very glad I got a job here.

Cons

A little less up to date as far as technology compared to other banks, not really a downfall for the customer side, but sometimes makes things harder on the working side. No other flaws I've come across yet.

3.0

Jun 26, 2012

Enjoyed

International bpo, debt collection agency

Recommend

CEO approval

Business Outlook

Pros

Dinner offered by company, no job timing issues.

Cons

no fixed date for salary

5.0

May 31, 2012

1ST Source bank

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

willing to cross train on anything! I have learned so much with this company and they have allowed me to grow as a person and develop my career.

Cons

Short staffing is a major frustration with this company. They say that we are over staffed which is not correct and does nothing but stress out to no end.

Viewing 175 - 177 of 180 Reviews

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Jobs at 1st Source

Hiring Event for Tellers & Personal Bankers, St. Joseph County, IN: Mon, July 20th, 9am-4pm

South Bend, IN

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Administrative Assistant I, Trust, South Bend, IN

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1st Source

1st Source reviews

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Ratings by demographic groups

Reviews by job title

Love it so far

Enjoyed

1ST Source bank

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Jobs at 1st Source