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      A Place for Mom

      Engaged Employer

      A Place for Mom reviews

      4.0

      76% would recommend to a friend

      (1,434 total reviews)
      avatar

      Tatyana Zlotsky

      80% approve of CEO

      77% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Senior management

      3.9

      Career opportunities

      A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 2, 2018

      Save yourself from this sad company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, now that the past leadership have all been laid off - APFM's loss!

      Cons

      Middle and Upper management talk out both sides of their mouth - they cannot be trusted at all and drinking their Corporate Koolaid will make you crazy! They do not value their employees, regardless of what their responses say on Glassdoor, they're just trying to "save face"! They lie and use people to get what they need and then out you go with the trash! What's so sad is when I first started working for this company, this wasn't the case at all - I loved my job and the fact that our input was truly valued and the results showed! Transparency is not part of this company at all anymore, so if you're hoping to work for a company that truly values the services they provide for seniors, along with treating their employees with dignity and respect, then do NOT work for A Place for Mom and save yourself a great deal of stress and grief! And use a different referral service for seniors - one that has true ethics and integrity!

      avatar
      A Place for Mom Response
      8y
      Thank you for your feedback. We are deeply invested in the experience of our team at A Place for Mom. For that reason, A Place for Mom remains committed to using data, technology, and world-class talent to bring our free service to seniors and their families. Organizational changes are always difficult for everyone involved, but the focus of A Place for Mom is helping families find the right senior living solution for their parent or loved one through the support of a local Senior Living Advisor. This is at the core of what we do and will not change.
      1.0
      Mar 19, 2018

      Moving backwards

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've had a good manager and learned a lot.

      Cons

      Raises are small, and recently the head of our h-r told us we couldn't work from home anymore. In a market where companies are competing harder to hire and keep good employees, A Place For Mom is telling its employees that they have to be in the office every day. If you appreciate work flexibility, you won't find a good fit here anymore.

      avatar
      A Place for Mom Response
      8y
      Thanks for your feedback. We want to address some of the specific issues you brought up, and provide some clarification. A Place for Mom offers flexible work-from-home solutions for many of our employees. Our long-standing policy has not changed. It is up to each employee and the manager to determine a solution that works for the individual team member and the respective work group. Work from home solutions vary from team to team. We made a recent policy change in our Austin office, which previously encouraged employees to work from anywhere for the month of July. We have discontinued this approach to provide consistency and fairness between our Seattle and Austin teams. This had no impact on our general work from home policy. Thank you for your comments on the annual review process. Total compensation is an important component to our annual review and salary discussions. As part of this process, we conduct regular local market salary reviews to ensure the positions we have in each office are in-line with the market. We have done this recently and are comfortable with our current salary bands and annual raise compensation. We encourage you to talk with your manager if you feel your position and performance is outside of an appropriate salary range.
      2.0
      Dec 11, 2015

      Be very careful in choosing this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helping seniors navigate through the maze of various and sometimes confusing healthcare options. Helping partner communities drive incremental revenue into there building.

      Cons

      The value proposition to our referral partners cannot be validated by data. With increased pressure on hospitals and skilled nursing facilities by CMS to reduce hospital re-admissions rates, shorten LOS, ACO's evaluating performance and outcomes APFM can not prove it's worth. It claims it can improve the DC planning process, improve hospital re-admission rates, etc but has no data to support these claims. The SLA's control this company and it's destiny. In some regions they outright steal referrals from the CRA team and management does absolutely nothing to stop them or at the very least slow them down. Every CRA in the company essential has the same quota without consideration to partner penetration, demographic data, etc. This thing that is most troubling is that upper management has expertise in Internet marketing but are serving people in the healthcare arena where they really don't have any expertise.

      Viewing 79 - 81 of 1,434 Reviews
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      ReviewsA Place for Mom reviews

      Glassdoor has 1,480 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.