AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)
avatar

Gene Boehm

69% approve of CEO

69% positive business outlook

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

85 reviews
2.0
Feb 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Most of the people you'll get to work with (outside of upper management) are wonderful people. Almost like a second family. Benefits package is very good. Lots of people like the cafeteria (I don't, but to each their own). If you're an employee, you get a free AAA Membership (yay?). Honestly, can't think of much else...

Cons

Politics rule. The mission is rarely about putting out the best quality product possible. Instead it is about pushing out broken products to meet a deadline and then pointing the finger of blame at another department when things go wrong. Management only seems interested in moving up the next rung of the hierarchical ladder. Brown-nosing, kiss-a*****, and glossing over major problems and weaknesses is common. Outsourcing as much of IT and Development as possible is now the name of the game with the current CIO. If you like training your Indian replacement, this is the job for you. The almighty checkbook rules all. The bean counters in Accounting make all the decisions. As a result, everywhere you look, the company is squeezing 4 to 5 resources out of 1. Every department on the IT side is understaffed and overworked. There are never enough resources to do the things that need done, even though middle management continues to request them. Upper Management does not communicate their ideas, plans, and strategies (if they have any) to middle management, and then on to the workers. With major internal "restructuring" going on, the workers are often left in the dark wondering if they'll still have a job next week. Because everyone is so overworked and understaffed, inter departmental bickering happens frequently about who is going to do what. "I don't have the resources for that" is on loop 24/7. If your department is on the bottom of the departmental hierarchy, it will be constantly blamed for the faults of the departments above it. Blame rolls down hill, and upper management believes it all. The equipment you'll be asked to use is usually about 20 years old, and the cubicles are not cleaned by the cleaning staff (not paid for by the bean counters). Bring your own duster and cleaning supplies.

2.0
Jan 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay benefits are good for entry level; however, they aren't worth for young students or youth people.

Cons

Work schedules won't ever fit a good life-work balance. They will set mandatory overtime you'll have to comply regardless. Schedule requests to fits you needs aren't approved. Most of the co-workers are rude and the escalation lines are terrible at supporting.

3.0
Oct 6, 2017

People

Recommend
CEO approval
Business Outlook

Pros

Great people to work with, pretty good benefits.

Cons

Some of the rules are petty and just serve to bring down morale

Viewing 61 - 63 of 85 Reviews

Glassdoor has 92 AAA National reviews submitted anonymously by AAA National employees. Read employee reviews and ratings on Glassdoor to decide if AAA National is right for you.