ABC Fitness reviews

3.9

76% would recommend to a friend

(615 total reviews)
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Bill Davis

79% approve of CEO

72% positive business outlook

ABC Fitness has an employee rating of 3.9 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ABC Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

615 reviews
5.0
Jan 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company, great benefits - they *care* about their employees and their clients. If you go in with an attitude of giving the best service possible to the customer, you'll do great. They compensate well, plenty of OT opportunities (mandatory and otherwise) and rapid advancement if you want it.

Cons

Very knowledge intensive, constantly changing knowledge base. You *must* keep yourself up to date in several proprietary systems. No one person knows 100% of the systems, it changes so rapidly/constantly. They have a hard time getting their tech support call queues under control - they're either too busy or too slow, because the call volume/quality is intermittent and somewhat random, not their fault.

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ABC Fitness Response
10y
Thank you so much for taking the time to give us feedback. We value it and will look for ways to incorporate it. We do expect a lot from each of our team members in providing great service to our clients and as expectations of our clients go up, the expectations of our team members go up. I would like the opportunity to discuss your feedback in giving more ownership to our tech support representatives, please reach out to me. chro@abcfinancial.com - Bill Murray
1.0
Apr 1, 2015

Nope...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After the bad taste left over from the way myself and several others were used for a project and then cleaned out, I can not give a Pro for the company.

Cons

Lies, distrust, unclear communication, Unethical behavior, standards not applied the same for all in the same position, significant nepotism, too many games and more side stepping than I've seen in my career.

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ABC Fitness Response
11y
Thank you for taking the time to let us know how we are doing. It is unfortunate that our communication caused you to feel that we lied and fostered distrust. Our intention is never to mislead or be misunderstood. We want our team members to understand the whole picture. We always want to be consistent in the development of our people. All Travel Techs must go through 3 weeks of training, and receive a pass/fail for that training. That testing is only for product knowledge, it shows commitment to learn the product. We also consider their presentation skills, soft skills, non-verbal communication, and in many cases this is what can hurt people who have negative or pessimistic dispositions. We also try to catch that in the interview process, however pressure in training can also bring it out. Many of ABC’s positions are contingent on maintaining very specific quality standards, certifications, or passing specific training requirement, and everyone is responsible for creating raving fans. Because I am not completely sure of many of your statements, I would like the opportunity to talk with you and understand all of your concerns. We want to be a great place to work, provide great career growth, and be the best in creating Raving Fans. Please contact Bill Murray at CHRO@abcfinancial.com
1.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Fully remote role. Work from home.

Cons

Their toxic culture is not sustainable. ABC’s current leadership (in all departments under Sales all the way from SDR, to AE, to OB/CX) is pushing out good, loyal people. Glofox was a way better place to work before ABC took over. ABC is overworking good employees and undervaluing long standing employees, making them feel stressed and desperate to get out. Glad it’s not my problem anymore. Happy to have left for better opportunities. My resignation was the smartest thing I could do to better myself!

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ABC Fitness Response
2y
We appreciate your feedback. We are proud to share our Sales function had the highest engagement scores in our latest pulse survey (Q1 2024)! The leadership team at ABC continues to promote open dialogue, and we have worked hard to create and nurture an open culture of communication (AMAs, Town Halls, etc). Many open forum opportunities are given to our employees to register their concerns and an action plan is communicated each time. If you have any specific concerns, we encourage you to reach out directly to our People Team - people@abcfitness.com
Viewing 16 - 18 of 615 Reviews

Glassdoor has 728 ABC Fitness reviews submitted anonymously by ABC Fitness employees. Read employee reviews and ratings on Glassdoor to decide if ABC Fitness is right for you.