Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 399 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 367 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 194 reviews)); "Work from home life is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 389 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 163 reviews)); "Only a few managers are good." ((in 153 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 7, 2012

With hard work and thick skin you can make money

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay if you network and prospect. Be innovative in your approach to finding business and you will do fine. Sit at home all day and you will fail. Very flexible, nice office.

Cons

Installation and other customer service areas have no incentive to insure a job you sell get installed. If they screw something up and the job doesn't get installed you are the only one not getting paid. Commission only, sink or swim.

3.0

Dec 7, 2012

ADT - The Place to Be?

Existing residential sales representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy being involved as an existing residential sales rep. for ADT in that i know that I am offering my clients the best in class product for their home security needs, and I am happy knowing my customers are getting a high quality product at an affordable price.

Cons

I feel, however, that the current commission structure does not adequately compensate those who are involved in sales. I know of salespeople in similar channels with similar products making higher commission.

3.0

Nov 19, 2012

Started out great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, ability to make some great income if you can self generate your own leads

Cons

Recently changed their business model; now they want you to become a door to door salesman before they'll throw leads at you. Not my cup of tea.. Can't rely on the installations team to get the job done. They will throw you (salesman) under the bus the first moment they can walk away from the job and you lose your deal.

Viewing 3325 - 3327 of 3,463 Reviews

Jobs at ADT

Business Sales Representative (Job ID 3020379)

Sales Representative (Job ID 3020147)

Business Sales Representative (Job ID 3020365)

Business Sales Representative (Job ID 3020349)

Sales Representative (Job ID 3020425)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

With hard work and thick skin you can make money

ADT - The Place to Be?

Started out great

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ADT reviews FAQs

Jobs at ADT