Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (70) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 403 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 394 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home life is good" ((in 125 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 120 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 386 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 164 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 150 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(1,688 total reviews)

Jim DeVries

49% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 7, 2025

Good company to start sales career

sales representative

Recommend

CEO approval

Business Outlook

Pros

Work life balance Potential to make as much as you want

Cons

No base salary Not alot of consistency when it comes to upper level management

3.0

Mar 6, 2025

Pay is well, job requires lots of learning and Time off is not the best

Virtual service technician

Recommend

CEO approval

Business Outlook

Pros

Pay is well, lots of overtime, and help is available when needed to complete cases

Cons

PTO only 10 hours a month, no vacation, no sick days. If one day is missed, you have 6 months from that missed day for it to drop. Only 50 hours missed for a written warning.

3.0

Mar 6, 2025

It's what you make it

Manager

Recommend

CEO approval

Business Outlook

Pros

Within a team, there is some flexibility to shape the work environment to your preference. This can help ease the pressure often imposed by upper management. Many opportunities for career advancement. Great Benefits (until they severed from Ka*ser P*rmanete in GA)- hopefully they get that back!

Cons

This is not a workplace that prioritizes work-life balance. While the compensation is competitive, particularly for those aiming for a six-figure income, the workload and demands on availability may not justify the pay. Also high turn over rates. Upper management tends to be unreceptive to constructive feedback from ground-level employees and lower management, even when it’s based on direct client interactions and troubleshooting experiences.

Viewing 130 - 132 of 1,688 Reviews

Jobs at ADT

Customer Service Monitoring Representative (Job ID 3021493)

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3021495)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Good company to start sales career

Pay is well, job requires lots of learning and Time off is not the best

It's what you make it

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ADT reviews FAQs

Jobs at ADT