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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,463 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 28, 2019

      ADT NOT THE SAME COMPANY

      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Maybe the money, maybe as long as you dont use their benefits

      Cons

      Micro managenent, set all employees to fail, no room for growth, customers do not come firsthand. Most important they outsource most of the work..Accountability is needed

      avatar
      ADT Response
      7y
      Thank you for your review. Professional Development across all levels is important to us and we regret to hear you felt there was no room for growth in your former position.
      1.0
      Feb 22, 2019

      Absolutely disappointing

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime pay and holiday pay until they made it almost impossible to sign up for.

      Cons

      First off who wants to work in a place with bed bug infestation? Secondly if yoo like prison this is your place to work. Your a number and a person in a chair taking a call. Your told when you can use the restroom when you can eat when you can break and your penalized for any second that doesn’t conform to their time schedule. Management is held to a different standard and have no idea how to treat Their employees. I would NEVER recommend this place to anyone. Forget taking a personal day or they’ll look at you like some criminal. Human Resources is no help at all so don’t bother bringing your concerns to them cause they frankly don’t give a sass. I’m embarrassed to say I ever worked here.

      avatar
      ADT Response
      7y
      We take these reviews very seriously and appreciate you taking the time to share your thoughts. We aim to provide our employees with a comfortable and productive environment where no one feels they are being treated unfairly. We regret to hear you felt this was not the case during your time with ADT.
      Viewing 136 - 138 of 3,463 Reviews
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      ReviewsADT reviews

      Glassdoor has 5,675 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.