ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 6, 2025

went downhill quick

Recommend
CEO approval
Business Outlook

Pros

big company and good benefits

Cons

too big to care, bad leadership, going in the wrong direction

5.0
Aug 6, 2025

Great Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a good job, I've been here 6 years. Yearly pay raises and competitive pay for call center jobs on the same level. I like my department. Plenty of room to move around and find a department you feel most suits you. Really cool about pregnancy leave and making sure you feel comfortable hopping back on the floor when you come back. I was able to sit with another agent to get a feel for things again.

Cons

Can be stressful depending on the alarm, however leadership always checks in on you to make sure you're okay. I did prefer the 40 rolling hours absent policy, the new one is kind of hard to remember. I don't typically out though so it's never been an issue.

Viewing 148 - 150 of 3,463 Reviews

Glassdoor has 5,676 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.