Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 412 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 363 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 197 reviews)); "Work from home is good, calls are slower sometimes." ((in 125 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 387 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 167 reviews)); "Only a few managers are good." ((in 149 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(1,686 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

2.0

Aug 12, 2012

Custom Homes Sales Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only thing that I miss about this job is the people I worked with. It was typically a fun environment but that can vary office to office. The company does provide good benefits and you can make some good money if you apply yourself.

Cons

Company constantly changing pay structure. (3 times in one year) Management constantly changes the way the handle procedures and constantly makes threats.

1.0

Aug 1, 2012

High employee turnover

Sales

Recommend

CEO approval

Business Outlook

Pros

Long hours, Weekends, endless meetings, 100% commission, high turnover, lots of driving.

Cons

Your pay is rarely correct and it takes lots of time and energy to get it adjusted. You have to drive several thousand miles a month with no compensation to run outbound/telemarketing appointments. Lots of time is spent in meetings and training everyweek for a job that is 100% commission.

1.0

Aug 1, 2012

The Changes in the past five years, no longer viable to have a career

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Best Known Name in the Business

Cons

100% Commission, with too many meetings, and too many Managers that do not know the Sales Process. The Sales Department is just a meat grinder. Departments do not have a shared vision, which means Accounting is happy to cancel a job to "clear the books", when the emphasis should be on retaining the customer.

Viewing 1672 - 1674 of 1,686 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Remote Collections Specialist

Customer Service Monitoring Representative (Job ID 3021493)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Custom Homes Sales Rep

High employee turnover

The Changes in the past five years, no longer viable to have a career

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