Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (70) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 406 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 367 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "Work from home is great" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 114 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 375 reviews)); "No training (sink or swim)" ((in 184 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 150 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(1,688 total reviews)

Jim DeVries

49% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

1.0

Aug 1, 2012

High employee turnover

Sales

Recommend

CEO approval

Business Outlook

Pros

Long hours, Weekends, endless meetings, 100% commission, high turnover, lots of driving.

Cons

Your pay is rarely correct and it takes lots of time and energy to get it adjusted. You have to drive several thousand miles a month with no compensation to run outbound/telemarketing appointments. Lots of time is spent in meetings and training everyweek for a job that is 100% commission.

1.0

Aug 1, 2012

The Changes in the past five years, no longer viable to have a career

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Best Known Name in the Business

Cons

100% Commission, with too many meetings, and too many Managers that do not know the Sales Process. The Sales Department is just a meat grinder. Departments do not have a shared vision, which means Accounting is happy to cancel a job to "clear the books", when the emphasis should be on retaining the customer.

2.0

Jul 26, 2012

100% commission job

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Good brand and name of company

Cons

Gas allowance is extremely low. Covering territories hours away with only $70 in gas provided weekly. No base salary or thoughts of providing base, however treated as though they are giving you a base with their expectations

Viewing 1675 - 1677 of 1,688 Reviews

Jobs at ADT

Customer Service Monitoring Representative (Job ID 3021495)

Order Processor (Job ID 3021511)

East Point, GA

View job

Remote Collections Specialist (Job ID 3020941)

Customer Service Dispatcher (Job ID 3016427)

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Reviews about "Compensation"

High employee turnover

The Changes in the past five years, no longer viable to have a career

100% commission job

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