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AJ Bell

Engaged Employer

AJ Bell reviews

4.0

74% would recommend to a friend

(448 total reviews)

Michael Summersgill, Andy Bell

84% approve of CEO

79% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

AJ Bell has an employee rating of 4.0 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AJ Bell employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

448 reviews
1.0
Feb 4, 2026

Burnout culture, micromanagement and no work-life balance

Customer service agent
Recommend
CEO approval
Business Outlook

Pros

• Free on-site parking, 2 car parks for employees • Colleagues friendly and engaging, good team spirit • No account charges for employees on their own personal AJ Bell products

Cons

My previous review of AJ Bell was removed and hidden by other reviews, which were seemingly posted in response to negative feedback • Management will micromanage you regarding performance, time you for toilet breaks, and ensure you’re using the correct “status update” when away from desk • Expectations of workload are grossly overestimated by management - leading to burnout • Employees at a base-salary level are expected to train staff, rather than have a member of management train new starters. • Employee growth is advertised, but rarely is it encouraged

3.0
Feb 2, 2026

Introverts don’t bother

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly reasonable hybrid policy but it is strictly monitored - could be improved The office building is great, many stations to get to it The employees are nice

Cons

I have personally found that in order for you to do “well” in this company you have to be fairly extroverted, if you are the type to prefer to do your job well and go home then seriously don’t bother. Things like sitting with your team, having lunch with your team are way more prioritised than the quality of your work. You’re constantly being told to make yourself visible to senior management so that you can get more exciting work. It’s definitely forced as they will “kindly” form these requirements into your objectives for the year. You’re constantly expected to over perform socially rather than just focusing on your work. If that sort of thing works for you great but if you’re more on the quieter side it is seen as a downside and will be used against you.

avatar
AJ Bell Response
5mo
Thank you for taking the time to leave us a review. We're glad that you enjoy the office space, our hybrid working model and your colleagues. We appreciate you're feedback, and encourage you to reach out to HR to have a chat about your experiences so we can support you.
5.0
Feb 1, 2026

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supporting team and work environment Social activities Work life balance

Cons

Sometimes cold in the office

avatar
AJ Bell Response
5mo
Thanks so much for the great review! We're are pleased you are enjoying your life at AJ Bell.
Viewing 19 - 21 of 448 Reviews
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Glassdoor has 471 AJ Bell reviews submitted anonymously by AJ Bell employees. Read employee reviews and ratings on Glassdoor to decide if AJ Bell is right for you.