ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(181 total reviews)
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Scott Boose

56% approve of CEO

51% positive business outlook

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181 reviews

Reviews about "Career Development"

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1.0
Jul 15, 2025

McDonald's of Hvac

Recommend
CEO approval
Business Outlook

Pros

If you dont have a family , Morals or a conscious this company is for you

Cons

Haven't been here long but it's easy to see there are a chosen few that are friend's with Sales manager. One got him his job and he makes sure his buddies he went to school with make 5 times more money then everyone else. Talking to other comfort advisors is depressing and a very toxic place to work. Only the chosen few seem happy. They get to go home in the evenings when others must work 14 to 16 hrs a day not see there families make less money and are told they will be replaced if they dont like it. Public shaming and bullying happen often . We are told to be men. Stop being babies , suck it up etc etc. Safety is not a priority they will work you until midnight and want you back on the road at 6 am. Buyers beware . Techs are forced to flip jobs that may just need to have a drain cleaned out. And comfort consultants are forced to sell it or they won't get anymore jobs. Training does not exist for installers or techs. Comfort consultants are forced to sell one product brothers gets the cheapest and lie and say its the best. They also are told to sell basic equipment because installers are not trained enough to install higher end equipment. They rarely get the basic hvac equipment installed correctly yet management tells us to sell our installs thats why we are the most expensive we are the best wich is another lie. Easy to see why so much turn over happens here. Unless you are friend's of management you either get sent to home depot or Lowes calls where they are telling customers we will give them free service misleading them that we will check out their equipment but send the bottom feeders to try and talk our way in and show massive discounts to get sales.You donthat or they dont give you calls to go to so you cant afford to pay your bills and are forced to quit.

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ARS-Rescue Rooter Response
9mo
Your feedback is appreciated. As a premier service provider, we are continuously improving our processes to be the employer of choice and would appreciate an opportunity to learn more about why this experience was not a great one for you. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!
4.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

progressive company, good management, decent pay

Cons

advancement opportunities limited, policies could be communicated to employees better

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ARS-Rescue Rooter Response
9mo
We appreciate your positive feedback. We are happy to hear that you had a good experience with us. If there's anything else we can do for you, please let us know at arsawaremobile.ethicspoint.com.
3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay. Easy to get assistance when needed. Training is becoming more structured. Love the new call center desks break room etc. 24 hr building so lots of flexibility with schedules. Most people are down to earth.

Cons

Call center ops!!!!! Management is overwhelmed. Amanda is one of the kindest and fair call center managers I’ve ever met. As usual higher up management is so very out of touch. Processes changes at last minute or none were set to begin with. Upper management doesn’t actually care about the people that work for them we’re just a number. Super unprofessional environment. A very REACTIVE company.

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ARS-Rescue Rooter Response
9mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
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