Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,046 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at ARS-Rescue Rooter to a friend and 52% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

55% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 110 reviews)); "Good benefits Free coffee Nice people" ((in 53 reviews)); "Great people and teams that work well remotely" ((in 49 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "My boss is great and my coworkers are a joy to work with." ((in 14 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and driving sucks :)" ((in 44 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 27 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 14 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews

3.2

55% would recommend to a friend

(1,016 total reviews)

Scott Boose

58% approve of CEO

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.1

Work/Life balance

3.0

Senior management

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 24, 2024

All about money

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Had a work van to drive.

Cons

Upper management was wanting money and didn’t care about the customer. Was told multiple times “numbers don’t lie”. Yet I had fellow co-workers lying to home owners so they could get extra money “spiffs”. Techs would lie to homeowners about holes in the heat exchangers or tell them they need a new system just to get more money. They also hired people who had no idea what they were doing. Brought up several times to management how techs were lying but nothing was ever done. Being in hvac over 15 years at that time I know poor installations. My boss telling me not to tell a homeowner that the instal crew put the homeowners at risk is a crock of poo. Ontop of that having a sales guy come out at bid a job for the cost of a car… what the freak… a 3 ton basic system I saw two different sales guys give homeowners cost. One was around 10k and the other one was at 17k. This place needs to be looked at for ripping the customer off.

ARS-Rescue Rooter Response

9mo

We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.

3.0

Sep 23, 2024

Working at AJ Perri

In house sales representative

Recommend

CEO approval

Business Outlook

Pros

Company car. Receive benefits day 1. Life insurance provided by the company. Amazing training for the sales reps.

Cons

For sales - work 6 days a week including both Saturday and Sunday. Day off is a random weekday. 12-14 hours a day. Cant control your leads. Too Strict with their company rules such a driving and cant use a phone even if its through bluetooth. No Culture at this company at all.

ARS-Rescue Rooter Response

9mo

Your feedback is appreciated. As a premier service provider, we are continuously improving our processes to be the employer of choice and would appreciate an opportunity to learn why this experience was not a great one for you. We welcome you to visit arsawaremobile.ethicspoint.com so we may address your specific concerns.

4.0

Sep 17, 2024

Flexible

Store sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, modest hourly, okay bonuses.

Cons

On your feet, standing throughout the day.

ARS-Rescue Rooter Response

9mo

Thank you for your positive review! We are continually reviewing and enhancing our pay plans to ensure they meet the needs of our valued employees.

Viewing 133 - 135 of 1,016 Reviews

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All about money

Working at AJ Perri

Flexible

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