ARS-Rescue Rooter reviews about "management"

Poor management, favoritism, poor communication, poor working environment. Looks like the walking dead in there.

Management is pretty much nonexistent. You get treated very poorly

Upper management was wanting money and didn’t care about the customer. Was told multiple times “numbers don’t lie”. Yet I had fellow co-workers lying to home owners so they could get extra money “spiffs”. Techs would lie to homeowners about holes in the heat exchangers or tell them they need a new system just to get more money. They also hired people who had no idea what they were doing. Brought up several times to management how techs were lying but nothing was ever done. Being in hvac over 15 years at that time I know poor installations. My boss telling me not to tell a homeowner that the instal crew put the homeowners at risk is a crock of poo. Ontop of that having a sales guy come out at bid a job for the cost of a car… what the freak… a 3 ton basic system I saw two different sales guys give homeowners cost. One was around 10k and the other one was at 17k. This place needs to be looked at for ripping the customer off.

commission structure could be better

Everything else, executive management, pay, benefits, etc

No work life balance. So greedy that they can forget their employees are human and have lives outside of work. The schedule is not set up for longevity. They will burn you out without hesitation.

During slow times, favorites are fed leads while the rest starve with no thought by management to change anything.

Management only cares about the bottom line