ARS-Rescue Rooter reviews about "management"

51% positive business outlook

Reviews by job title

249 reviews
5.0
Apr 25, 2024

Good job

Recommend
CEO approval
Business Outlook

Pros

Good pay, good management, interesting work.

Cons

Lots of travel throughout the area.

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ARS-Rescue Rooter Response
9mo
Thank you for your kind words! We are glad your time with us was a positive experience and we wish you continued success.
1.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Was fairly easy work for plumbing

Cons

Management was not the best I got fired but they said I quit they try to force you to change your schedule

3.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with.

Cons

Crazy management. Doesn't really know what they are doing.

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ARS-Rescue Rooter Response
8mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
5.0
Sep 22, 2023

Great place to grow.

Recommend
CEO approval
Business Outlook

Pros

From the bigger decisions to the minor questions I have support from the management team and the Corp office. Autonomy to make decisions and the resources to carry them out. It really is the people that makes the difference.

Cons

The work we do is hard and requires long hours during peak seasons.

2.0
Dec 12, 2023
Recommend
CEO approval
Business Outlook

Pros

-Good Benefits -You do not have to work more than 40 hours -Management technically has an open door policy

Cons

-No overtime -Overworked -They have you do collections up to 120 days in addition to large work load -Management is not good at constructive criticism -Almost no training -Extremely small accounting team -Poor customer retention -Not great pay for working three different positions

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ARS-Rescue Rooter Response
3mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve appreciated the benefits, work‑life balance, and open‑door environment. We also value your perspective on training, workload, communication, and team structure. Feedback like yours helps us continue strengthening our support for both new and tenured team members.
4.0
Aug 28, 2023

Company climate

Recommend
CEO approval
Business Outlook

Pros

Company has good local management and good pay for sales people.

Cons

Can be stressful when not performing according to expectations.

3.0
Jan 4, 2024

Very Inconsistent

Recommend
CEO approval
Business Outlook

Pros

Get to take the work truck home.

Cons

Poor management and inconsistent call volume.

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ARS-Rescue Rooter Response
8mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
1.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good money during the summer. Work truck. That’s it.

Cons

This company does not care about the employees at all. The whole management team is stressed out. If you do sell a job, be prepared to get numerous phone calls about that job starting at 6am! The leads are garbage and the calls are booked by a company in India! They will send you over an hour away from your home at 7pm! If you complain about anything, you will be put on the chopping block. They will make up an excuse to fire you, or stop giving you leads. They don’t care how good you are at your job. If they don’t like you, they will fire you asap. ARS is THE WORST RATED hvac company on google and yelp. A ton a back stabbing and favoritism. My stress level was at an all time high. I stayed here longer than I should. The amount of work that you have to do is unreal compared to other HVAC companies. If you know how to sell, you will make good money here but you will be stressed out and will be on some type of anxiety or depression medicine. Every meeting is super negative. The morale is horrible. I’ve received numerous phone calls from customers complaining about there system not working within weeks of installation. Wouldn’t recommend this company to anyone! It’s an awful place to work at!

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ARS-Rescue Rooter Response
3mo
Thank you for taking the time to share your perspective. We’re glad to hear you found strong earning opportunities and appreciated the company vehicle. We understand that our industry can be fast‑paced and demanding, and we’re continually working to support our teams with better tools, communication, and processes. We appreciate hearing your perspective and remain focused on improving the experience for all team members.
Viewing 16 - 18 of 249 Reviews

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