ARS-Rescue Rooter reviews about "manager"

51% positive business outlook

Reviews by job title

95 reviews
4.0
Mar 27, 2021

Great for Advancement

Recommend
CEO approval
Business Outlook

Pros

Does a lot of internal promoting Continues to try to expand benefits available to employees every year Pays well

Cons

Lacking on follow through with rollouts of different internal programs or software. Although it's a corporate entity there is too much variation across branches. There are some general managers that are really great and involved and others that just seem to coast. I've noticed that in several of the higher management positions as well.

1.0
Apr 1, 2021

Had its ups for years then it crashed down!!

Recommend
CEO approval
Business Outlook

Pros

Some people, 1 manager and most co workers. Technicians are personable and knowledgeable. If you have the right manager they will fight for you the best they can but if they are out you may be thrown into a situation that could devastate your career.

Cons

All other management. Attitude of management and HR when they realize you won't just bend to their will. Cost of medical benefits. How long it takes to get a raise. No recognition when you go above and beyond. Being told your in one position then learning that you are not and still doing the work of the position you were supposedly in. The expectation that the job should be your life. The attitude you get when something comes up and need time off. Don't you dare get sick for more than 5 days and return with a note saying you're OK. To come back to work...they will demand you see your primary again saying you for sure are ok, then tell you that they require your drnto fill out an ada packet even though you are not disabled. When you tell them no, they put you on a forced leave of absence until you comply and allow them full access to your entire medical history. Seems like thats crossing a privacy line yo me....and possibly my lawyer.

avatar
ARS-Rescue Rooter Response
5y
We are disappointed by your review but would love to speak with you directly about the situation that occurred. Please reach out to us at talent@ars.com. We look forward to hearing from you.
1.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay when you have the support

Cons

Worst General Manager of All Time Constantly Hit Commissions Miserable workplace Has literally caused managers to go to the doctor due to stress Don’t treat anyone like humans

avatar
ARS-Rescue Rooter Response
4y
We'd like to discuss your thoughts on the Sacramento service center. We strive to be a positive place to work for all of our employees. Please reach out at talent@ars.com to set up a time for a call. Thank you.
4.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

We had really wonderful employees to work with, decent pay structure, branch location, and the office is a great starting point to progress to management.

Cons

There are too many mature managers willing to pass the buck and dump as much responsibility as possible off on their colleagues, or their employees, ultimately creating a culture of "I don't know who's going to fix it, but it's not me...try John Smith, he'll do it." The parking lot is cramped and very annoying on busy days. The biggest downfall that I believe is overlooked is that if one employee leaves, 99% of the time they don't replace them, they "absorb their duties" into the rest of the team, saying they'll replace them in the next season...but they never do. This causes tension and stress on the rest of team doing double the work, which only compounds when another person is let go (and this is in ALL departments both standard and managerial).

1.0
Aug 9, 2021

Awful!!

Recommend
CEO approval
Business Outlook

Pros

Good benifts other then that there is none Service manager was nice

Cons

Expected to outbound calls for sales No management support Service techs are aloud to abuse dispatchers No consistency No room for movement To many managers not enough employees

4.0
Mar 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Managers good staff hours location

Cons

Benefits PTO pay all are bad

5.0
Apr 27, 2021

Awesome company to work for!

Recommend
CEO approval
Business Outlook

Pros

McCarthy services is a wonderful place to work. Managers provide a positive attitude and really make this a fun place to work.

Cons

Parking can be bad at times.

Viewing 10 - 12 of 95 Reviews

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