Absorb Software reviews

4.3

86% would recommend to a friend

(258 total reviews)
avatar

Kimberly Williams

91% approve of CEO

77% positive business outlook

Absorb Software has an employee rating of 4.3 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Absorb Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

258 reviews
1.0
Mar 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Some nice people, good pay check. The (used-to-be) 7 h working day/ 35 h working week was nice. CEO is a nice guy.

Cons

Diversity is an issue at the company. Racism seems to have the upper hand among a lot of people. White people will ALWAYS have the priority over others when promotions are considered, regardless of experience or competences. Some people just cannot help it and that is a fact. The number of non-white people who are in a top managerial role is... ZERO (NONE). The number of non-white people who are leading teams is one out of at least 12 teams and that one leads a crappy project that no one wants to lead. I've seen people leaving the company cause they did not get their chance simply because of their skin colour. Unfortunately, upper management does not recognize that all employees what keeps the company running and money coming in, and yet they're completely unsympathetic to the toxic work environment they've created. Some team leaders are better managers of the work than senior managers, which results in big variations in team cultures from one project to another. There is absolutely no room to voice concerns and anyone who does speak up or dares to have an opinion is labeled difficult and promptly targeted/pushed out. For a lot of people, no room for growth, lay-offs last year were unexpected. The senior management is disconnected from the other company and are especially dismissive of concerns. Neither of them deign to interact with anyone below their level, and internal communications from them are shameful and gross.

5.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Absorb is a highly engaged company with a very communal feel. In the first three months I've been here I've noticed that the organization had a tumultuous 2020 year due to COVID (as all companies did with remote work and clientele that rely on in-person services being affected). I've been really impressed with how the staff and leadership have pulled together to keep the work engaging, rewarding, and most importantly, manageable. There has been a significant focus on the scalability of their massive growth, and the Client Success group appears to all be pulling in the same direction. Once the group is able to get into the (fancy new) Telus Sky tower in Calgary, I suspect the community feel, and "start up" environment of this company will really shine through! I came to Absorb to join a Calgary-based tech startup business with a "software first" mentality, that offered me a lot of agency in helping direct the business and it's future state. Thankfully, this is exactly what I've found.

Cons

Because of how fast the company is growing, there is a notable gap in communication between the technology teams and the business teams. This has been acknowledged by the business and I'm seeing massive strides in breaking down this communication struggle. In my experience, this is a normal problem that requires focus at this stage of growth for a S.A.A.S and I'm excited to see where it goes.

1.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Fantastic Client list with an opportunity to learn many different areas of expertise 2. Wonderful European staff - Very welcoming, friendly and helpful all around

Cons

1. Unreasonable expectations set on staff to juggle day to day duties 2. Inadequate services available for those seeking assistance with work/life balance 3. Severe and utter lack of internal communication and ownership of issues/problems amongst employees at all levels of the company 4. Management completely and utterly out of touch with their staff, and are more interested in the whatever Social Media bandwagon is 'in town' 5. Talking about Staff behind their backs - I have personally seen several instances of this, and not since my days in Secondary School (High School for you N.A's) have I seen such behaviour from 'Adults'. If you have something to say, make it public and own the comments, do not speak behind peoples backs in this day and age. 6. The daily struggles with the companies 'values' versus your own moral values and work ethic - This is subjective, but anyone who has a 'good working' ethic will understand very quickly what I am referring to. And finally, a very important point to make. Juxtaposition. If you and the company fail to see eye to eye on values or approaches to situations, the company's reaction will be to penalise, or at the least will be to 'attempt' to. Again, a disconnect from reality is evident here, for a company which claims to ‘endeavour to do and better’ and ‘stand for change’, you cannot dig your heels in the sand or penalized those you are met with, when an opportunity for change, or an opportunity to incorporate a new method of doing things.

Viewing 214 - 216 of 258 Reviews

Glassdoor has 266 Absorb Software reviews submitted anonymously by Absorb Software employees. Read employee reviews and ratings on Glassdoor to decide if Absorb Software is right for you.