It's always ironic that the companies that have the word care in their name most often don't actually care - either its clients or employees. Just another company seeking profits over people instead of providing the quality service for both.
* First day, no desk was set up and spent a portion of my day on the phone with tech support about getting my login info, which should've been set prior. Then I realized I was working a staffing agency, which both area manager and branch manager withheld that vital info from the job interview. Sneaky,
* They both seem to have some giant chip on their shoulder. There was always some pointed language towards staff that I noticed, and doing that over teams is not a good look either. Not sure why they seem like they hold an attitude but if that job is the best they can do, then I guess good for them.
* No training at all. Expected me to stare at a computer screen all day in a sad beige room then do the job after completion which took some weeks. Expected me to know everything or where it's at or how to do a task. My supervisor was barely a few weeks in so I don't think she knew everything. Sometimes I had to follow-up just so I find higher ups to help out. Nope.
* It always is about getting clients in ASAP. It's always about ignoring your personal needs or trying to help a Client with accidental charges that have not been resolved from AR for weeks. Pretty sure the disorganized office exposed some HIPAA violations. But don't ask me, girl.
* Within 2 weeks, 2 employees had left. At that point, I knew the red flags have been glaring all over and now I know why.
* I was told that my medical doctor appointments might not be approved by HR> What kind of garbage is that? Supposedly "caring for our employees"?
* And the countless complaints I received, dealt with from both clients and caregivers, the way this company handles or resolves issues is not surprising. What unbearable crap that place is.
Again, profit over people.
