Achieve reviews

3.8

70% would recommend to a friend

(913 total reviews)
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Andrew Housser and Bradford Stroh

78% approve of CEO

64% positive business outlook

Achieve has an employee rating of 3.8 out of 5 stars, based on 913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Achieve employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

913 reviews
1.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

WAS a company that cared about and put its employees first. Great money if you work your tail off and I do. My co-workers are great people. CEO Brad Stroh does care about the people that work for him and the product(s) that help clients get out of debt. They would listen to employees concerns and change things when they saw that policies or were not equitable But that has changed.......

Cons

Extreme growth, and growing pains. Now has changed the commission structure DRAMATICALLY so unless you are willing to work weekends and 60+ a week, the income the top producers were making and they worked very hard for will have produce 30% more just to keep the "same income." Leads use to be equitable, it still was tough to meet the numbers to be an AEIII and keep it, when it was. Now they are trying to force sales to work weekends by giving those that do all the leads they can take, where those of us who work the normal work week leads are shut off after you take only 10! Now the top producers who work extremely hard are being asked to work 30% + to keep the same income, but also changed the commission tiers to give you less for doing the same amount of work. In some cases $1000. reduction selling the same amount! How are we suppose to increase our production 30%+ when leads are cut off after 10. Managements KNOWS its IMPOSSIBLE to increase production that much when you leads are shut off after a only getting 10 or 13 for the day!! This always has been a high stress job, but know it is unbelievable When you try to talk to management they are so far removed from what goes on the sales floor and really don't want to hear your concerns. And when they do they spin what they have done and basically say "be glad you have a job." Your still making good money even thought we have reduced it. So be prepared to work weekends, and forget about having 2 days off in a row. With the very high stress of this job you really need that time to recover, so you can push yourself the next week. Basically told we are going to hire a ton of people and we have to be able to pay for the employees , the benefits etc. So we have to pay for that some how. Thus you will take a BIG hit on your commissions. So its their roundabout way of reducing your pay! Also the quality of the so called large increase in leads, is poor at best. Of the 10 the allow us to take 50% aren't qualified, bogus etc. How in the world are you suppose to produce the high numbers with a lot less leads,and 50% being worthless???

1.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

unlimited overtime , dont regulate how many hours you work, unlimited smoke breaks

Cons

The daily process will include you clicking a mouse repeatly waiting for a lead box to pop up on your computer . So the leads are distributed unfairly and unevenly. It basically discriminates against elder employees who are unable to click for 8hrs a day. Then they try and compare your sales to loan officers getting 3 times the leads you get. Management will tell you to click faster. If your lucky to get a lead, management wants you to harass and call it 6 times a day, everyday for a week. Over 80% of the dept gets put on corrective action each month because only a few can click fast enough and long enough so they get majority of the leads. That's why there's a new training class more than once a month. I've heard over 100 loan officers were hired in a year and less than 3 have lasted longer than 6 months. The irony of it is they had me being mentored by loan officer on final write up due to excessive turnover. Managers ask and you inform them how they can help and say they will but end up doing nothing. Your just another number,the place is a revolving door. It's a shark tank with your co workers stealing each other's loans and cheating the system but mangement just turns their head and plugs their ears. There's a pathetic call quality monitoring where nobody knows what's going on. Good thing is you can repeatedly fail and nothing happens. I've never seen worse morale among employees.

1.0
May 28, 2015
Recommend
CEO approval
Business Outlook

Pros

They pay you $20 a hr for 3 months while you look for another job. If your willing to work 12 hrs a day they will over pay you.

Cons

Freedom plus loan officer is a absolute horrific nightmare of a job in every aspect. I could literally write a book on how miserable you will be working for this dept . You will feel awful offering your product and required to have no conscious. Rates are double competitors and managers teach you tactics to be deceptive and confuse the client. Underwriting dept is a complete mess and more political and discriminant then anything . You can send the same file and will get a different answer from each Underwriter which is unfair to customer. The goal is to rush the customer through the process so they won't shop and in the meantime request documents from them so they feel committed before they even know if their approved and aware of the loan details. Acting as certified loan sharks saying as little about the loan details as possible and finding someone so desperate they will try anything but in reality there's no benefit. Just taking customers credit card debt and putting it in a loan at 20% and charging 5% fees to do it.

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Achieve Response
11y
We appreciate the feedback and it’s very unfortunate that we were not able to learn of your experienced before you decided to leave. Freedom provides many options for team members to communicate concerns and issues to our leadership team and encourage team members speak to us as soon as an issue comes up. We encourage all our FFN team members to first go to their Team Lead/Manager or anyone in HR or management - they should go to the person they are most comfortable approaching. We regret not having this opportunity with you but appreciate the feedback so we can address for those who are not familiar with our great Freedom family and the great work of many dedicated employees on the FFN team. The Freedom Plus team deserves recognition as they are forging the way for a new product for our company and a new product in the lending world. We provide informative training and support to all new FPlus team members and stress the importance of offering the client the best loan product available to them. We understand that the rates we provide are not always the lowest and we are certain they are competitive for each client. We strive to offer every client a quick response to their loan inquiry. The best way to do this without wasting the time of the consumer and the agent is to gather the needed information to make a decision then present the consumer with the options that are available to that specific person. At this stage we offer complete disclosure on our rates and fees and as an added verification we present every new client with a Welcome Call to review the loan in it’s entirely. We believe in conducting business with the highest level of integrity and would ask any employee to immediately bring to our attention any actions that are not consistent with our FFN core values. We are very proud of our hard working employees that make up our Freedom Financial Network family who through their efforts, transform the lives of our clients by offering financial solutions that help them find financial stability for themselves and their families.
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Glassdoor has 923 Achieve reviews submitted anonymously by Achieve employees. Read employee reviews and ratings on Glassdoor to decide if Achieve is right for you.