Active Network reviews

3.5

62% would recommend to a friend

(971 total reviews)

Evan Davies

73% approve of CEO

47% positive business outlook

Active Network has an employee rating of 3.5 out of 5 stars, based on 971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Active Network employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

971 reviews
2.0
Mar 15, 2016

Horrible Place with High Turnover Rate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start your career and get experience if you’re fresh out of college. New office space with free sugary drinks (funny since the company is supposed to be health inclined place) and bagels on Fridays. I met a lot of good, talented people here that I still keep in contact with. The ActiveX program (though downsized and not as involved as it was years past) was one of the best things about the place.

Cons

The cons grossly outweighs the pros. The most mentally abusive work environment I have ever worked in. To start, the pay is $5-10K below industry standards. The responsibilities for each role is usually at least one level above your title and pay range. The expectation is that you’re there from 8am to 6pm, and it’s frowned upon to be absent from your seat (even if it’s for your legally required lunch or a meeting - yes management will frown upon “whole teams being gone”). I was on one of those teams that was all about appearances, thanks to management. It was normal to work 10 hours a day in the office plus 1-3 hours at home if you worked with China, and receive passive aggressive "reminder" emails to the team about when work hours are (god forbid you leave at 5:15 when you’ve been there longer than your manager who doesn’t do any actual work). But it’s all in the name of “dedication”. There is no such thing as a work life balance here, unless you had a manager/director to protect you, or you were one of the favored few. I witnessed a handful of lazy, favored employees with big egos and subpar work get babied and handed free days off, “work from home” days, and unwarranted bonuses in the range of $4K… then again, they were male. Some people have your best interest in mind, but a lot of management will look down on you and disrespect your opinion and work if you’re female. There’s an overall attitude that the workplace is a measuring contest and you have to put other people down so that you can move up and get ahead. The C-Suite is just as bad if not worse. In passing, I’ve heard a few of their unsavory comments about female employees and witnessed inappropriate favoritism for underperforming male employees. They try to lead with fear and threats. It’s normal for C-Levels to patrol the floors throughout the day to see who’s in their seat. The C-Levels will give office tours to public figures and put teams on standby to fill seats and look productive for them (until 7pm on some occasions). The Sales floor is a circus, with Sports Center type scoreboards showing the amount of calls and sales each day and a cash machine in the corner. Every other Friday, someone would take at least $1K in cash from their paycheck, put it in machine, and the top sellers would get in while people screamed support, meanwhile the ring leader would shout insults. They also have rewards (almost strictly for Sales, but only recently branching out to other departments) for leadership and top performance - surprise, only one person from the tech/development department was chosen in the last year to attend the paid for overseas trip with Darko. The CEO is focused on business growth and making money as fast as possible, which is fine if you’re one of the few profiting from this place, but his communication with the company is not honest. Did I mention that they have “Performance Dashboards” on every C-Level’s widescreen TV? It’s connected to their project tracking system to see how many hours are logged on bugs, and who’s completing the most tickets. There’s a huge amount of micromanagement and fear based motivation mixed with dishonesty on the C-Level. Even when the company was bought out and there were rumors of relocating to Texas, the CEO deflected the question by saying “We’ll always have an office in San Diego.” Add that to the mass layoffs soon after and it doesn’t leave a good impression. The turnover rate at this place is ridiculous. In the last year, some teams only have 1/4 of the people stay longer than a year. There’s a reason why so many talented, dedicated employees leave so soon. This place lacks humanity, honesty, and respect.

2.0
Sep 17, 2015

Honest review, buyer beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you lack work experience, this is a place to go to build your resume. You’ll get lots of work and meaningful work to build your resume. You will build a great comradery with your fellow employees under the crushing pressure of the executives. Just don’t stay too long (see cons) and think that the behavior in this company culture is acceptable elsewhere. Have an exit strategy. Great opportunities for experienced workers to get into management, but beware of the management culture that you will be expected to employ. You will be directed to tell your people when ice storms hit Dallas to either stay in the office until 6 PM or later and all work is done before they can leave. Or when there is ice on the road and schools are cancelled, you need to tell your staff they must come in or take PTO – even when they could easily use VPN to get their work done. You will be expected to continue the culture of fear and intimidation at your level. If you have in your past jobs had issues with low morals, back-stabbing, disregard for fellow employees, sexist behaviors, lack of business ethics, outbursts of anger & vulgarity but can produce great business results than ACTIVE is the place for you – the ends justify the means and you’ll be on the fast track for the 27th floor. They have a serious retention problem, so if you have experience you can leverage it for a high starting salary (don’t get it tied to a bonus).

Cons

Awful executive management. They started at Monster when it was relevant and by the time they left their strategy was being taken apart by LinkedIn and others. Don’t fall for the bagels/soda, they care nothing about people and institute a culture of fear/intimidation/bullying to maximize every ounce of worker output. Maybe this is the common culture of the west coast dot coms, but at least they contractually share with employees on the financial success of the company (not vague promises). The only big day coming at ACTIVE is for the execs. Work life balance is a joke. 50+/60+ hours; no notification of working late/weekends. No flexibility in schedule. No policy for how to handle working with China. If you want to hit your project goals, you will have to spend a lot of time outside normal working hours to maximize what you get from China. I thought working at ACTIVE would be support of my active lifestyle. Fact is plain and simple I was a better customer of ACTIVE’s registration products before working at active and I was again a better customer once I left. Vague promises from senior leadership that all the extra hours will either be financially compensated or get unofficial PTO are hollow. Don’t believe it. There is no product strategy at the senior management level, only an interest in what looks cool. While senior management wants to become a data driven company, they have neither the experience to define a strategy nor the tolerance to listen to those that do. They are quick to berate the individual contributor instead of looking at whether people are being set up for success. In my short time at active not only did I choose to voluntarily leave, but so many others did as well. Never seen anything like it.

2.0
Jan 12, 2016

Revolving Door

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some amazing colleagues that I still keep in contact with today. However, the majority of these amazing colleagues had left ACTIVE before I left or soon after my departure. ACTIVE can attract some amazing talent but retaining it is another feat. If you're bright eyed and bushy-tailed, you'll most likely get a ton of experience at an entry level position because you will be expected to deal with mid-level situations yourself. If you can't, well that's unfortunate because you'll then infamously be known as the idiot that can't get sh*t done but you'll still be exposed to a lot of the good, the bad and plenty of the ugly.

Cons

The C suite runs this place like it runs a prison and by fear. 8 AM to 6 PM walkthroughs from the C suite to see who all was at work. God forbid if you work with China every Monday - Thursday from 7 to 10 PM you leave work before 5 PM to have some semblance of a life. Unless you had a manager that protected you, you were screwed. China will not adjust their hours to your morning because there's more of them and only a few of the North American individuals on the calls. In addition to that, China is its own little monster especially if you're on the product side. The work that gets put out by offshore isn't always quality but in this environment, quantity trumps quality even if that means you're going to be fixing the same stuff 6 months from now because a customer cried about it. If you're lucky enough to have an empathetic manager, you will probably be protected from the onslaught of C suite demands but there are at times where hands were tied and you get stuck with terrible situations. Work/life balance didn't exist for certain individuals except for individuals that were favored by management and/or by the C suite. If you're not a favorite, you're stuck with the short end of the stick. On that note of favoritism, there were many times where individuals who didn't pull their weight who would either go unnoticed or be praised for being mediocre. This made no rhyme or reason to me. The work that got missed would end up burdening other team members and nothing was ever done about the situation at hand. We're all adults here - he or she should be able to clean up their own mess instead of being babied. Also benefits aren't the best especially if you need decent health insurance. It's a high deductible plan (pretty damn high) for single. For family, it's an even higher deductible that made me cringe. As for matching, the amount they provide isn't even standard. I would have taken stock options but even then that's a stretch.

Viewing 7 - 9 of 971 Reviews

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