Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
2.0
Jul 16, 2015

Store Level

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company, benefits and salaries for current economic area of residence. Most salaries are based off experience which is a plus. Corporate representatives are very professional and handles all issues promptly and accurately! They always have the answer.

Cons

DDO's often left with too much authority and does not carry out the job duties in a professional manner. Some have favorites that causes problems and violate policy and are never disiplined. Those that work hard are often ignored and seem not to be appreciated. Most stores are under staffed or staffed with employees who have only been with the company 2-4 months. Those who have been with the company longer did not receive adequate training and still needs additional training. The training managers all need to be on one accord with their training coming from corporate level so all stores, divisions and regions can be on one accord. DDO 's often make their own rules as you go along and often cause conflict outside normal policy and procedure. Center Sales Managers should also have more input on candidates being selected to work in their centers as well. To end it we all deserve at least a $1.00 raise for the stress that comes along with all the things stated above and those not mentioned! A decrease in the use of paper and toner would probably make enough room for raises. There is not enough funds provided for community events to keep up with our competitors and keep the visibility in our communities like we should working for such a large company. Placing balloons out everyday has become a normal sighting in our area.

1.0
Jul 14, 2015

Customer service rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None this was a horrible company and experience no life work balance upper management sucks

Cons

Everything management life work balance and they way everything is handled.

3.0
Jul 13, 2015

Center Manager

Recommend
CEO approval
Business Outlook

Pros

Love what I do and I love helping customers. I was on the other side of the counter before I started working here so I know how our customers feel. Love that we have several things to keep us busy. It breaks up the day. Divisional and Regional contests help spice up our sales efforts.

Cons

With all the calls and customers, there is no time to market. We need a divisional marketer to help us.

Viewing 802 - 804 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.