Advance Auto Parts reviews

3.1

43% would recommend to a friend

(5,530 total reviews)
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Shane O’Kelly

22% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Jan 16, 2018

Sales representative/cashier.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GM and below in the individual stores seem pretty decent. Proper training and the time to do it would help with turnover rate, along with better pay. Subway, Wal-mart , Wing Stop, all start out at a higher pay rate.

Cons

In my area, Advance starts employees at $8.50 an hour, which probably is the lowest pay of any retail store in my area. No time to really train/watch videos. DM's are either really good or really bad. No consistency in management and corporate seems to keep stores in the dark about what is going on. This company is not a career oriented company. It appears that the longest span of employment is about 10 years before employees either get feed up or see the company for what they really are.

3.0
Dec 6, 2017

Upper Management is clueless

Recommend
CEO approval
Business Outlook

Pros

Flexible shifts Pay is good if you are part of the core four in a store Fun people to work with Bonus system for parts pros and GM

Cons

Low pay for part time employees leads to incompetent employees and causes managers to do more than they should for what they get paid. Having to achieve a sales goal on top of setting planograms, shooting outs, doing cycle counts, and other work that keeps you away from the counter. Hard to make sales when you are spending 15 hours a week away from the counter doing other work. Never get a weekend off. I have been with the company almost 4 years and have only had two weekends off and they were vacation. District managers will not let you run your store the way you want, even if it's successful. It has to be ran and the layout has to be what corporate wants. Hard to advance past Parts Pro. Company would sooner hire someone with management experience and no automotive experience from the outside than promote someone from within the company who has been successful. Next to impossible to call off if you are a keyholder because there is no one to cover your shift.

Viewing 325 - 327 of 5,530 Reviews

Glassdoor has 5,723 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.