Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,527 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Oct 15, 2015

Not as good as it once was.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For years this company was solid, decent wages, company car. Paid vacation, low medical insurance, stock purchasing.

Cons

Lately their decisions are solely based on profit. Customers and team members are no longer important to them. Consolidation has been thier downfall.

1.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Company founded on the belief that employees are the most important company asset. Sell quality parts at a competitive price and create customers for life with industry leading customer service.

Cons

Throw out everything I just wrote. Profits are our best part, at any cost. Targets and Sales Per Hour are the most important part. Daily emails from corporate stating,"it is not acceptable to miss target." That is the new company montra. 6 and even 7 day work weeks for store management. Low pay keeps you from hiring quality people. No raises (4 to 5 years in some cases), if you store fails to achieve target. Despite individual performance or stores bottom line contributions. No advancement opportunity, huge portion of opps team never actually worked in an AAP store. Company has all the tools needed to be successful, just lacks the leadership or direction to get to that point.

5.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

#1: Training. You'll learn so much with this company! For free. If you want, use your training to take a basic ASE exam (and perhaps earn a pay bump!). #2: No out of pocket expenses (beyond uniforms). A mechanic can easily spend thousands buying tools and equipment each year. You won't have that issue with AAP. #3: Room for advancement. If you're a hard worker. This isn't a social club. Meet up with coworkers after work if you want to chat. Make sure your GM & DL know you're looking to advance within the company. Put your money where your mouth is! Study at home. Be on time. Be polite to the customers, and your team! Check your attitude and personal problems at the door. Smile. #4: Hours are almost always available. If your store doesn't have hours, ask your manager if any other nearby stores need help.

Cons

Coworkers or managers that bring their bad attitude to work with them. They can ruin your entire day.

Viewing 190 - 192 of 5,527 Reviews

Glassdoor has 5,720 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.