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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
2.0
Nov 17, 2017

Don't stay for too long

Recommend
CEO approval
Business Outlook

Pros

I took inbound calls and most of the calls were routine. Got to speak to all kinds of different personalities.

Cons

Every now and then I would get bizarre calls which i wasn't trained to handle, Got yelled at every couple of days by angry customers but that par for the course since it is a call center. Pay was way too low for the type of work we did and raises did not exist for us. Only way to get an increase in pay is to be lucky enough to get promoted.

5.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

To make a contribution to society, to be financially independent, to help yourself and the company you working for grow, to be involve in the working world, to learn, tolerate, adopt and socialize with others, to learn to be resourceful and organics etc

Cons

System issues at times, need more supervisors

2.0
Nov 7, 2017

Disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Change in management at the site is good, co-workers are great

Cons

So disorganized that it makes it impossible to be proficient at your job

Viewing 784 - 786 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.