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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      991 reviews
      5.0
      Aug 11, 2017

      customer service rep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      helpful individuals , very friendly environment

      Cons

      long training , prefer hands on , instead off being in a classroom taking notes

      1.0
      Aug 3, 2017

      Call Center Agent

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      40 hours per week pays more if bi-lingual

      Cons

      Management is very immature and play favoritism with certain employees

      2.0
      Aug 1, 2017

      Call Representative/Quality assurance

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy problem solving and assisting clients to resolve account questions and issues. I enjoy being a top agent on the floor as well as bringing top quality to a team. I am a QA I monitor calls and coach agents with there quality scores I coach agents to help become better agents ..I enjoy doing my job to the best of my ability and if there's anything I can do to better my knowledge of knowing more I will ..

      Cons

      I have no issues with where I work just need better pay.

      Viewing 799 - 801 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.