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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      991 reviews
      5.0
      Jul 25, 2017

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, nice coworkers, different schedules options,

      Cons

      Low salary, needs more parking area

      2.0
      Jul 24, 2017

      Fraud Inbound Call Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good training in tools used to handle calls. many shifts available

      Cons

      minimum wage for such a responsible position (handling people's credit card accounts). 80-90 % turnover in employees each year due to low wages and hiring so many people as a first job.

      1.0
      Jul 24, 2017

      Agent

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having the perfect schedule, off the weekends.

      Cons

      Not enough pay. Rather do something exciting than staying on the phones my whole shift.

      Viewing 802 - 804 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.