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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.7

      Senior management

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      991 reviews
      3.0
      May 9, 2017

      Its a job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours were not bad and most of the people are ok to work with.

      Cons

      Dont pay enough for the amount of work and hours you work

      2.0
      May 4, 2017

      Retention Specialist

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job. You get paid during training.

      Cons

      Training barely covers the actual job itself. Breaks are 10 minutes, barely enough time to go to the bathroom and get a drink of water. Lunches are unpredictable, but usually 30-45 minutes. The difference between training and the actual job is incredible. They send you home early if there aren't enough calls so hours can be unpredictable.

      5.0
      Apr 27, 2017

      Salary at ACT

      Ism agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management and co-agents are good to work with.

      Cons

      Breaks are 10 minutes lunch 45 minutes. Lunch room and restrooms need better attention by the janitor. Lunch room needs refrigerators and more microwaves. Self-checkout snacks sandwiches, drinks are way too expensive! Self-checkout register breaks down a lot and does not give change when using cash.

      Viewing 799 - 801 of 991 Reviews
      Related searches: Advanced Call Center Technologies jobs | Advanced Call Center Technologies salaries | Advanced Call Center Technologies benefits | Advanced Call Center Technologies interviews
      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.