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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.7

      Senior management

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      991 reviews
      1.0
      Mar 22, 2017

      They are a joke

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If your deeper for a job, and I mean DESPERATE! They will hire anything that can speak or breathe and it shows.

      Cons

      Never tell the truth about anything. From the smallest detail to important things. The only thing that is rewarded here is being able to con customers into being happy, con management into thinking you know what you are doing.

      2.0
      Feb 22, 2017

      O.K place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy work Set schedules decent benefits friendly supervisors

      Cons

      low quality personnel lack of communication

      1.0
      Feb 16, 2017

      Do NOT work here!

      Cenlar agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro I can think of is the paid training.

      Cons

      Where do I start? This place is GHETTO. Literally the worst company I have ever worked for. The management is extremely unorganized and they don't care about their agents because of how much turnover there is. This is the last stop for most employees who are in dire need of a job. You get paid $10.50 an hour so you get what you pay for. The environment is like high school. There's a fight everyday, verbal and physical, and they just let them come back because they need the bodies. Most (not all) of the instructors are awful and ghetto as well. Save yourself the time and work literally anywhere else if you have options.

      Viewing 826 - 828 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.