Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (253) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 114 reviews)); "Pay was good for the area and it was work from home" ((in 61 reviews)); "Benefits are good and affordable." ((in 35 reviews)); "Great people and an awesome job if you like to work alone!" ((in 27 reviews)); "The bonuses are good and it's not hard to bonus if you don't miss any days." ((in 15 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 75 reviews)); "Horribly disorganized, horrible training." ((in 52 reviews)); "The supervisors have a lack for helping there employees" ((in 35 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "The managers aren't professional." ((in 15 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(990 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (990 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews

3.0

May 11, 2014

It's a job

Anonymous

Recommend

CEO approval

Business Outlook

Pros

No face to face with customers, decent pay, incentives and contacts for sales keeps it interesting

Cons

No cells allowed in building unless you're a supervisor, no commission for your sales, too pushy for sales that agents start slamming customers which will get you fired, has a high school feeling, doesn't really care about solving the customer's issues

3.0

Apr 28, 2014

Well managed. Great training.

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Always have hours to work there; never have to worry about a paycheck.

Cons

There is unnecessary pressure there. They over complicate things.

3.0

Nov 13, 2013

Work better under pressure?

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, everybody is helpful

Cons

5% of commission out of revenue you make, os not that much,

Viewing 877 - 879 of 990 Reviews

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