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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.7

      Senior management

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      991 reviews
      1.0
      Jun 5, 2023

      This job doesn't care about anything going on in your life.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are very "nice" during your training They'll feed you pizza on Friday One of the owners will come by and meet your group during training (but not care about your opinion) They'll raffle gift cards for attendance (but you may or may not receive them, most of us didn't)

      Cons

      HR takes WEEKS to fix any issues with your pay (terrible if this is your only source of income) Only full time positions available Extremely minimal training (sink or swim mentality) Rude managers HR has also been known to lose important documents such as copies of peoples IDs and social security numbers Your managers won't be able to help you most of the time because they will promote anyone who asks regardless of how well they are informed on their jobs.

      4.0
      May 22, 2023

      Wonderful Entry Level Jobs

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fun company events - Excellent benefits and insurance -PTO -Diverse teams - Different programs and companies to work for

      Cons

      -Pay wasn't that great back when I started out -No overtime -Ridiculous point system- if you were late for even 1 or 3 minutes it adds up fast enough to get you introuble - Not me, but fired good hardworking people for stupid reasons while keeping slackers

      Viewing 115 - 117 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.