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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      991 reviews
      1.0
      Oct 23, 2022

      Horrible

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros for working for this company.

      Cons

      What an unprofessional nightmare this company is. This company lacks true leadership and management. Puts anyone in a manager seat without a vision. This company he no business being a third party company. They are unorganized, not stable, and shouldn’t be in business.

      2.0
      Aug 3, 2022

      Find Another Line of Employment

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, paid vacation, decent health benefits

      Cons

      This place will hold whatever earned money you’ve made off calls back. I, and multiple others have earned the bare minimum off of commission of sales and VOC scores. They will come up with a excuse and say whatever they can to screw you out of your earned bonuses. Find another line of employment, this place isn’t worth your emotional health and the drama of your management.

      Viewing 127 - 129 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.