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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.1

      43% would recommend to a friend

      (990 total reviews)

      Hunter Croft

      43% approve of CEO

      43% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.7

      Senior management

      Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      990 reviews
      2.0
      Jun 11, 2025

      Deceptive

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great supervisors cool environment good co workers

      Cons

      They downsized and lied and said they didn't have any departments to transfer up to and the following Monday posted an add on glass door for customer reps in Norman

      1.0
      Jun 3, 2025

      Nepotism

      Operation supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, the pros were limited. The role offered me an opportunity to build resilience and sharpen my leadership skills in a fast-paced, often unpredictable environment. However, beyond that, there was a lack of meaningful support, recognition, and opportunity for growth, which ultimately influenced my decision to move on.

      Cons

      The major cons included a lack of upward mobility despite proven performance and tenure. Promotions often seemed based on favoritism rather than experience or merit, which created an unmotivating environment for long-term growth. Leadership was inconsistent in recognizing or developing internal talent, and transparency around advancement opportunities was limited. This led to frustration, especially after being overlooked multiple times for roles I was highly qualified for.

      1.0
      Apr 22, 2025

      Run!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent for a call center

      Cons

      Terrible management, ran by complete idiots

      Viewing 22 - 24 of 990 Reviews
      Related searches: Advanced Call Center Technologies jobs | Advanced Call Center Technologies salaries | Advanced Call Center Technologies benefits | Advanced Call Center Technologies interviews
      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.