Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Good Pay and incentives" ((in 113 reviews)); "Pay was good for the area and it was work from home" ((in 57 reviews)); "Benefits are good and affordable." ((in 33 reviews)); "Great people and an awesome job if you like to work alone!" ((in 30 reviews)); "Great coworkers, everybody is helpful" ((in 13 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 72 reviews)); "Minimal training then your thrown into the job and basically have to learn on the job." ((in 53 reviews)); "The supervisors have a lack for helping there employees" ((in 37 reviews)); "The managers aren't professional." ((in 17 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(357 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Work/Life balance

2.9

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

357 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Nov 8, 2020

Pretty Decent as an In-Between job

Agent

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers Good Pay fairly stable work space

Cons

Non-flexible schedule Weird hours It can get loud sometimes

2.0

Oct 20, 2020

Pros and Cons

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Sincere supervisors and trainers, they really do care for you, but they are forced to apologize for the stability of the systems.

Cons

I.T. systems are not conducive to training and working on the floor. They could do SO MUCH BETTER if they could provide a stable training environment and had a I.T. department that can QUICKLY resolve issues that keep employees from working. It is normal to be on hold for 4-5 hours a day with I.T., and sometimes it takes DAYS to get an issue fixed that keeps you from working. Also the pay is substandard for the job.

5.0

Sep 29, 2020

Great place to work & Advance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Paid training, Better pay & benefits.

Cons

Very stressful, not enough parking

Viewing 253 - 255 of 357 Reviews

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Pretty Decent as an In-Between job

Pros and Cons

Great place to work & Advance

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