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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

39% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

39% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
3.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

If you’re wanting to get your feet wet and jump into the call center world and perfect your skills this is a good building block for your future endeavors. Having the help of a good Supervisor and a good team is also beneficial to your success.

Cons

WFH is being slowly removed in a backhanded way. Upper management is more concerned about covering their own butt and saving themselves versus truly coaching their supervisors and agents.

1.0
Oct 3, 2023

Advanced In Name Only

Recommend
CEO approval
Business Outlook

Pros

Higher pay than most other local jobs. Minimal physical exertion required. Daily pay through Dayforce.

Cons

Discretionary, incompetent, and abusive leadership. Broken promises about benefits and bonuses. Loud, toxic, and unsanitary work environment.

Viewing 277 - 279 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.