Affirm reviews

4.0

73% would recommend to a friend

(616 total reviews)
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Max Levchin

90% approve of CEO

74% positive business outlook

Affirm has an employee rating of 4.0 out of 5 stars, based on 616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Affirm employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

616 reviews
1.0
Jul 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, remote work, flexible schedule

Cons

I think because they give good benefits, they think they’re allowed to treat people poorly. There is no rhyme or reason to how people are hired in or how they are paid. Everyone does the same work and everyone is paid differently. You can’t get promoted or get paid better unless you kiss major butt. They continuously hire outside inside of promoting from within and then those leads rely on the people who weren’t good enough to be promoted. Any feedback or criticism is taken by leadership as an attack on their power. They don’t want to improve, they just want yes men and that’s really sad because it has the potential to be an amazing place to work.

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Affirm Response
4y
Thank you for your feedback. Affirm strives to foster an environment in which each employee feels welcome, included, and respected on a daily basis. We would like to open a dialogue around your experience if you're up for it -- please reach out to your current People Business Partner.
1.0
Dec 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and monthly benefits

Cons

Awful co-workers and colleagues. Managers tend to be very political and undermining. Lots of bias and favoritism based on who they like and who brownnoses the most to the executive team - not on direct attributable impact to the business, know-how or hard work. So no- Affirm is NOT a meritocracy but operates on favoritism. Co-workers are also backstabbers - many will lie and steal credit for work you did and then subsequently throw you under the bus. Managers are complicit in this and don't care about unethical behavior so long as its someone they prefer and like benefits or gains. They also tend to be very very insecure if they feel like you know more. Also had one of my direct reports undermine me once she got re-allocated to a different team. This person was especially incompetent, deficient in skill and lacked basic know-how and I trained her to outperform yet she then said that she was deserving of all credit once she moved to a different team and acted like a complete know-it-all despite knowing very very little. Too bad that I stopped sharing things afterwards that would've benefitted the company and would never ever recommend her or give her a good reference, but this is exactly how Affirm operates - do well for other people and they stab you in the back afterwards for their own benefit/gain. People don't come first - that's a false representation. By "people" they mean me, myself and I. Funny how even for an analytics team this type of behavior flies and is normalized - an indication of how widespread this type of behavior is at this company. Pay is good but if you want to ruin your mental/physical health and be treated second class daily then work at Affirm and put up with this nonsense. Not sustainable over the long haul at all.

1.0
Mar 24, 2024

Affirm Does Not Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were nice That’s it

Cons

Affirm is not a genuine, empathetic employer in any way. I’m re-writing this review after Affirm attempted to have my account be blocked. My experience with them was so mentally and emotionally degrading that I am still picking up the pieces months after the fact. I have never experienced such a horrible result of employment, nor have I ever been subjected to such a horrible work environment in my life. There's a reason why so many 5-star reviews are extremely vague and nondescript, and why so many of the poor ones reflect the same sentiments. From my very first day in office I was subjected to hostile, passive-aggressive bullying from another employee. I later learned they wanted my job prior to my arrival, so there was a clear conflict of interest that NOBODY seemed to pick up on. This employee refused to communicate work issues with me, would intentionally go to my manager (who was often out of office) about issues that fell under my work duties, regularly expressed negative body language to reflect their distaste of me (including turning their back when I entered a room, putting their hand up to their face to avoid seeing me in their peripherals, and other petty mannerisms), sent passive-aggressive messages in the group chat to make me look bad, and was overall extremely cold and uncooperative not only with me, but also with my manager and other employees they deemed "unlikeable". I witnessed them speaking poorly about me while on private calls, including a time where they inferenced beating me up if we weren't in an office. My manager simply laughed it off and called them "dramatic". For 10 months I pulled myself up and ignored their childish acts to continue my work despite this employee's intentional tirade against me. I shared my issues with my manager and with my contracting company, both of whom recognized and agreed that this employee had seriously pervasive personal issues that needed to be addressed. My manager would regularly share their tiredness of the employee's pettiness, and constantly wished they would be transferred. The other employee ended up having SEVERAL interventions from different managers regarding their horrid behavior, but nothing changed as they refused to take responsibility for their actions. After 10 months of putting up with this repeated immature behavior, I finally approached a different manager with concerns they were spreading fictitious rumors about me to outside staff. I had witnessed them speaking with said staff on occasion, and had poor interactions post-discussions. I expressed that it made me incredibly anxious coming into work as it felt like I had an invisible target on my back - all because of this vindictive coworker. The manager replied with an apology, stating that I shouldn't feel this way and that they hoped we could reach a point of peaceful collaboration. 3 hours later I received a call that my contract had been terminated. I was completely taken aback by this response, as I'd had completely normal conversations with my manager immediately prior to my message, and otherwise had a completely normal day. In addition, my contract had been extended months prior as my manager was due to be out on leave for the rest of the year. When attempting to argue my termination, it was uncovered that Affirm had gone into my internal communications AFTER my final complaint in order to find "just cause" and avoid potential legal backfire. According to lawyers I counselled with, this was a case of retaliation, as my complaint was a concern involving my race, and the other employee had expressed extremely skewed social views both in person and online. I later found public social media posts where the employee expressed violence against people of a certain color, and violence against their coworkers. I've already filed an EEOC report, but it takes months to have an initial interview, and I'm tired. The issues brought up as reasons for my firing had occurred within the week prior, had never been brought up to me, and involved topics that other employees spoke about IN THE OPEN. Affirm's initial response to my first review was to say the concerns of violence in the workplace had been "forwarded to the appropriate parties", and they left a portal link that I could no longer access since I was no longer employed. After submitting an ethics report, it then took them several months to address it, and they communicated NOTHING to me about what transpired from the review. In fact the coworker is STILL THERE, AND they hired a replacement of similar cultural background to cover up the racial undertones of my situation. WOW. In addition, my ex-manager apparently fired another employee for simply being better than they were at their job. Tells you a lot about the people that stay in this company. If you care about being treated as a human being, and not a statistic or a color, then I strongly advise you to avoid this company at all costs.

Viewing 58 - 60 of 616 Reviews

Glassdoor has 655 Affirm reviews submitted anonymously by Affirm employees. Read employee reviews and ratings on Glassdoor to decide if Affirm is right for you.