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Aimbridge Hospitality

Engaged Employer

Aimbridge Hospitality reviews

3.1

48% would recommend to a friend

(1,646 total reviews)
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Craig S. Smith

59% approve of CEO

41% positive business outlook

Aimbridge Hospitality has an employee rating of 3.1 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aimbridge Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

I get paid every other Friday

Cons

A corporate memo came out and there was a call specifically asking people to leave fake 5 star reviews on Glassdoor to bury the true but negative feedback. This company would rather incentivize people to lie than actually fix the culture and morale.

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Aimbridge Hospitality Response
6y
Aimbridge recognizes Glassdoor as a forum for a spectrum of opinions and is committed to reviewing all that are expressed. Being a current employee, it’s our hope that you will be able to discuss your personal concerns with your immediate supervisor or human resources. Thank you for taking the time to share your personal feedback.
3.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexibility, work life balance, property in well maintained condition

Cons

No support above property level, corporate only knows you by hotel # distinction not by actual employee names, they only care about performing for the owner at any cost.

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Aimbridge Hospitality Response
7y
Hello, Thank you for taking the time to provide your feedback – we appreciate you recognizing the flexibility and work life balance that was offered and the well-maintained condition of your property. We strive to provide support to our hotels and be as accessible as possible. Thank you again for taking the time to share your personal experience with us.
1.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Nope, nope, nope, nope, just nope...

Cons

Aimbridge buys smaller companies and strip them for parts. Aimbridge is hick company from Podunk TX and their "culture" reflects that lack of sophistication. They eliminate any duplication of roles with their crack teams of Choice Hotel Operators. Salaries are based on what you would make in Hicksville TX, even though your hotel was in NYC, LA, DC or some other civilized location. They are in the process of going public, 3 years and counting. They assimilate new companies and hotels without a thought for increasing the support infrastructure and staffing. There was no such thing as Corporate Support. Because the pay scale was well below market, unless you were located in Plano TX, it was impossible to hire and retain any talent. We ended up with the chronically unemployable over and over again. That did not raise a concern to anyone, ever. That level of turnover would alarm any truly professional organization. We begged for Operational Support and what we got was lip service as to what we should be doing, no support in overcoming the Operational deficiencies. We could not clean rooms, check people into rooms correctly or provide basic levels of customer service. Aimbridge is danger of losing preferred status with Marriott because they cannot run hotels out of the GSS Red Zone. They turn that back onto the hotel and blame the GM or whatever passes as Operational Leaders. My favorite sin of omission: No on-boarding of any kind. You got thrown in the deep end with Corporates heartfelt good wishes. A tremendous amount of reporting, in multiple forms and very little of it was automated. No requirements that Ownership Groups have technology from this century. We used a Sales System that was developed in mid 80's.

Viewing 4 - 6 of 1,646 Reviews

Glassdoor has 1,699 Aimbridge Hospitality reviews submitted anonymously by Aimbridge Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Aimbridge Hospitality is right for you.