Alarm.com reviews

3.7

63% would recommend to a friend

(476 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

476 reviews
3.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits were the best part about working here.

Cons

The pay was not good for the amount of work. The work was nonstop - it's always very busy. The people who call in are often in a rush and rude. The chances of a decent raise that meets economy standards are very slim to none. HQ laying people off to hire new people with less experience. Also talk a lot about how their culture involves being in the office, when the job can 100% be done from an at home office.

3.0
Apr 8, 2023

Varies By Team

Recommend
CEO approval
Business Outlook

Pros

- Individual team culture can be great - Areas for growth and opportunities to absorb a lot of information - Great onboarding experience that helps bring you up to speed on the org - IT department is always friendly and willing to help - Diversity with types of work due to all the different offerings the company has

Cons

- Teams/departments lack the ability to replicate process, there is poor organization, and efficiency is very low (too many stakeholders, confusion around who needs to be involved in what projects) - A lot of restructuring and layoffs leading to overall decreased moral and certainty - Easy to reach a state of burnout - Requires in-office 3 days a week as a mandatory and is not flexible for individual and team wants/needs (this is micromanaged at the highest level in the org) - The org/leaders don't face critical problems head-on with clear communication - Silos between teams and departments lead to lack of role clarity

5.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

This company has a very positive environment with great benefits. The company hires a lot of young employees with energy and excitement for pushing themselves forward. Management was kind and helpful. The company likes doing little benefits like food and drinks on Fridays which are a bonus.

Cons

The direction of the company was messy, so a lot of little projects and things fell through the cracks, often forcing relying on self-discipline to motivates oneself. There isn't much excitement for the product line itself, so don't work here if being passionate about end-product matters to your fulfillment. There is little of that to be found here.

Viewing 49 - 51 of 476 Reviews

Glassdoor has 536 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.