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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      44% would recommend to a friend

      (11,553 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,553 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Reviews by job title

      12K reviews
      2.0
      Sep 24, 2017

      Directv movers

      Mover
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job is simple some days would have no work to do

      Cons

      The pay and benefits on slow days if your sales for the day isn’t up to par they would send you home with out pay it was extremely difficult to get the sales rate they wanted because your sales came from making move but directv’s routing system was horrible every department sending calls from department to department and more than likely the calls you received didn’t need to be speaking to you

      avatar
      Alorica Response
      8y
      I'd like to ask that you remove this interview as it mentions confidential client information in the header section. All employees sign a nondisclosure agreement that this review violates. Thank you.
      1.0
      Aug 9, 2017

      DISCRIMINATED

      Crs
      Recommend
      CEO approval
      Business Outlook

      Pros

      None well I'm doing a lawsuit so that is a pros , nothing pleasant to say about this company! Is disgusting!

      Cons

      Discrimination right in your face I have a different accent Bc of my Hearing, waste of time, they DO DISCRIMINATE BASED ON YOUR DISABILITY, GENDER, and ETHNICITY SO YOU WILL HEAR FROM THE COURT.

      1.0
      Aug 8, 2017

      Don't waste your time

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire just about anyone. Most Co-workers are friendly. Paid training.

      Cons

      Pay is pathetic. They said they would give holidays off and we ended up having to work or be fired. The training is basically useless. They don't care about how the call goes, it's all based on a grading system that is extremely biased. The customers are rude and verbally abusive but you are not allowed to hang up or you'll be fired. Most days there would be at least 10 people standing because there was no room for them to sit when they came back from breaks. Management was allowed to break the rules with no repercussions.

      Viewing 160 - 162 of 11,553 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,859 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.