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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      44% would recommend to a friend

      (11,554 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,554 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Reviews by job title

      12K reviews
      1.0
      Nov 10, 2016

      AT&T Contract - learning interval: 1 year plus

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Receive a paycheck (usually correct)

      Cons

      Alorica bought most of West's business and immediately degraded our benefits to the point they are unusable and keeping most of us from visiting any doctor, lowered starting pay (can't keep anyone new at that rate of pay - constantly training someone), drastically reduced vacation/sick time (after failed attempt to steal what we had earned already - Ne Dept of Labor interceded on our behalf), rarely responsive regardless of the urgency of the problem, constantly advertising to us how much they love their employees.

      3.0
      Oct 27, 2016

      Bitter Sweet

      Customer service tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alorica actually and literally saved my life. My Operation have bent over backwards to fit my work schedule around my life style needs. They are single mom friendly as long as you bring in documentation.

      Cons

      This is a great place to work if you don't plan on moving up unless you become one of there favorites. I was one of their best agents and now I don't even care anymore. I'm looking for a new job. There are no raises. Turnover rate is terrible because of it.

      5.0
      Jul 26, 2016

      #AloricaSaralandRocks

      Senior recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before I came here to work, I heard there was so much DRAMA! But here's the thing - drama happens from those that create mess. I'm not one of those messy employees. I LOVE working here, and it's like a family here. Since hired in 2015, I have seen many changes come about through training, managers, bonuses/incentives/ programs for employees and community outreach activities. Many growth opportunities are available here - I have been promoted twice within one year! I'd always recommend to a friend/family! Nikki Grayson, Saraland Alorica #AloricaSaralandRocks

      Cons

      The cafeteria restaurant is great but it's real country home cooking - not good for those that are into eating "clean"

      Viewing 175 - 177 of 11,554 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,860 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.