Alorica reviews

3.0

44% would recommend to a friend

(11,554 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,554 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
3.0
Aug 7, 2015
Recommend
CEO approval
Business Outlook

Pros

My wage is $13.50 hourly plus incentives. My particular program is inbound credit card applications. Most callers are quite pleasant. Most of the management team is pretty helpful. There is more space with our desks than at a lot of other call centers.

Cons

The job gets very monotonous. We just do the one task, new applications, over and over. The PTO and retirement (401k) and insurance benefits are decent, but could improve more. A small pension plan would be very nice. There are some supervisors that are very micromanaging and talk down to you, almost like a toddler or a pet animal instead of an employee.

2.0
Jul 20, 2015

Tech Support

Recommend
CEO approval
Business Outlook

Pros

Good, Stable pay, lots of overtime and premium pay available.

Cons

Repetitive, horrible benefits and really no way to move up. Place feels very temporary, vending machines everywhere, no one knows anyone, feels like you go in do your time, and get out.

3.0
Jun 8, 2015

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

team members were wonderful to work with. There was unlimited overtime

Cons

Some of the supervisors/team leads should attend sensitivity training to learn how to manage a team. Survey reviews are a joke; fail a survey and it goes against you no matter how many surveys you have passed previously even it it was not your fault. Too much pressure and too many expectations for the $9 hour pay.

Viewing 190 - 192 of 11,554 Reviews

Glassdoor has 12,860 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.