American Airlines reviews

3.6

63% would recommend to a friend

(8,802 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Jan 14, 2009

Has some interesting opportunities here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can run with your own ideas. They may not necessarily be implemented, but people will listen to what you have to say. And of course, the flight benefits are one of the best reasons to work here. I do not currently work here anymore and already miss flying for next to nothing. However I am not 100% sure on how its benefits compare with the other airlines out there.

Cons

Company still has financial issues to work out - I still think AMR is way too big to go under and will survive. Sometiems hard to use benefits on popular routes that involve main AA hubs

4.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, and nice people to work with. Great training. Work has time for breaks in between flights which allow for a little rest. Job can be strenuous at times, but being outdoors most of the time is a real plus for me. There is a lot to learn and a lot of on going lessons to do, but you have good technology provided to complete this training. AA's training in Ft. Worth is outstanding, and you should take advantage of as much of it as is possible. Shifts change often, and they work with you to get the best schedule for each person.

Cons

Very fast pace on occasion, and a crazy customer once every few months.

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

there is a lot of travel. a few benifits such as free travel, some discounts at resorts

Cons

work on holidays birthdays, school functions, game days, aniversary, family reunions. airline business is like riding a roller coaster....lots of ups and downs in the industry. it can be very stressful.

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Glassdoor has 9,928 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.