Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"The people in the department are great to work with and share years of experience freely." ((in 13 reviews)); "Good pay" ((in 11 reviews)); "Ability to grow and be a part of projects nationwide, some travel required, flexibility, great benefits" ((in 11 reviews)); "Work/Life balance was excellent and the teams I worked with at the central office were fantastic, fun, and smart." ((in 6 reviews)); "Good employees, decent culture, supportive staff, bonuses" ((in 5 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 10 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "You can work there for a year and will need to get completely retrained to work under a different manager, because each team handles tasks COMPLETELY differently, and there is zero consideration for learning styles in any training" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

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American Arbitration Association

American Arbitration Association reviews

3.6

67% would recommend to a friend

(132 total reviews)

India Johnson

69% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

American Arbitration Association has an employee rating of 3.6 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Arbitration Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

132 reviews

4.0

Jun 7, 2012

Good company with some internal issues.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Provides quality dispute resolution services. Interesting work. Many good people on staff and in the client base.

Cons

Senior management fails to focus on common sense operational necessities.

5.0

May 16, 2012

I have expanded my knowledge of the industry and improved my management skills

Case manager

Recommend

CEO approval

Business Outlook

Pros

Caring people, and understanding management

Cons

The economy has taken a toll on our industry - raises are not available right now

2.0

May 10, 2012

Great Potential but Company Stifles

Labor case manager

Recommend

CEO approval

Business Outlook

Pros

The people are really nice, and the clients, most of them are nice to work with. Small environment and cozy workplace for small family feel.

Cons

Low pay is absolutely number one. They do not respect an employee's education and do not reward hard work often enough. They do not pay what one is worth rather what they think you will accept and what they can afford, and when they have the opportunity to fix the problem they don't or are slow to fix it.

Viewing 127 - 129 of 132 Reviews

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Jobs at American Arbitration Association

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

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American Arbitration Association reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company with some internal issues.

I have expanded my knowledge of the industry and improved my management skills

Great Potential but Company Stifles

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