Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"Good benefits, good company culture, not" ((in 14 reviews)); "The people in the department are great to work with and share years of experience freely." ((in 12 reviews)); "profit with good pay and benefits" ((in 10 reviews)); "Great benefits and salary." ((in 4 reviews)); "Colleagues were at times great" ((in 4 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 11 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "Lazy supervisors" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews)); "Upper management needs more training on how to work with their employees." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

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American Arbitration Association

American Arbitration Association reviews

3.6

67% would recommend to a friend

(132 total reviews)

India Johnson

69% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

American Arbitration Association has an employee rating of 3.6 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Arbitration Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

132 reviews

3.0

Jul 19, 2013

Could have been a great place to work

Case manager

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment Good work/life balance Enjoyed my co-workers

Cons

Terrible Management Lack of professional development opportunities No room for growth

3.0

Apr 26, 2013

Good job but they advance junior people and those who are "yes" people.

Case manager

Recommend

CEO approval

Business Outlook

Pros

Benefits & salary are OK. Great fellow employees. Interesting work. Great work/life balance with flexible schedule.

Cons

Management thinks its case managers are holding them back. They also tender to prefer the younger crowd and do not promote older workers as a rule. They are increasing the amount of management and executives every day and laying off case managers - the very people they need to do the work. They also changed the job titles to case administrator in our email signatures without telling us. New CEO seems bent on making the company more top-heavy.

4.0

Nov 27, 2012

Great company culture, not such great salaries

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good physical and social working environment, good mission and values, good incoming CEO. Terrific benefits.

Cons

Salaries for mid-level staff should be higher.

Viewing 124 - 126 of 132 Reviews

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Jobs at American Arbitration Association

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Case Administrator (Legal Services/Administrative Support)

Accounts Payable/Accounts Receivable Administrator

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Reviews by job title

Could have been a great place to work

Good job but they advance junior people and those who are "yes" people.

Great company culture, not such great salaries

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